CSR

Genesis · NHTSA safety record

2023 Genesis GV70

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 64 safety complaints about the 2023 Genesis GV70 with the US government. Of those, 5 describe a crash, 7 people were injured and no death is recorded. 3 recall campaigns are open against it, covering the gasoline fuel system and the seat belts.

The most complained-about system is the engine, named in 16 complaints, 25% of the total. The typical failure was reported at 12,450 miles, the median across the 8 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2022 to September 2026 · How this is counted

What is on file

64 complaints on file

64

Complaints

5

Describe a crash

0

Mention fire

7

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 16 · 25%
POWER TRAIN 16 · 25%
FUEL/PROPULSION SYSTEM 14 · 22%
ELECTRICAL SYSTEM 11 · 17%
FORWARD COLLISION AVOIDANCE 8 · 13%
VEHICLE SPEED CONTROL 8 · 13%
VISIBILITY/WIPER 4 · 6%
AIR BAGS 3 · 5%
EXTERIOR LIGHTING 3 · 5%
SEAT BELTS 3 · 5%
SERVICE BRAKES 3 · 5%
UNKNOWN OR OTHER 3 · 5%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 64.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 22.

24 18 12 6
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Genesis GV70, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 13.0%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

26V229000 · April 10, 2026

The defect
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
The risk
A fuel leak increases the risk of a fire.
The remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.

Hyundai Motor America · up to 94,760 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

24V282000 · April 19, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.

Hyundai Motor America · up to 31,440 vehicles across all model years covered

SEAT BELTS:FRONT

23V094000 · February 16, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
The risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
The remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.

Hyundai Motor America · up to 65,517 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed

CORRECTION TO NHTSA COMPLAINT 11754243 (8/2/2026). That complaint was submitted late at night with assistance; several fields were entered wrong and the electrical failure history was omitted. Apologies for the error. Please associate this with XXX. CORRECTIONS: Vehicles towed - YES, TWO, not "No"; my Genesis is still at the dealer it was towed to in [XXX]. Injured - THREE, not 1. Police report - YES, not "No". Mileage about 23,500. Speed at T0 per the EDR - 23 km/h, about 14 mph. OMITTED AND MATERIAL: Before this crash the vehicle STARTED ITSELF TWICE WITH NO HUMAN COMMAND - no key press, no remote start, nobody in it. Separately the entire system went completely black, causing TOTAL ECU

NHTSA complaint 11754462, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed

I purchased the vehicle on March 30, 2023, & my Check engine light has been on eleven times since June 2023. I was involved in a car accident on August 25, 2023, where the car appeared to have no gas. However, gas was in the vehicle, and the brakes were not operating correctly as I had to continue pumping the brakes to stop the vehicle. Furthermore, there is over $15k in damages and counting. I have been placed off work due to the injuries sustained in the vehicle accident due to the negligence of the manufacturer & dealer. I have left several messages for my Case Manager, [XXX] for several days, with unsuccessful attempts. [XXX] finally contacted me on 8/30/2023 @ 3:08 pm, apologizing for

NHTSA complaint 11543224, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Airbags did not deploy, vehicle was declared a total loss.

NHTSA complaint 11694330. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash

While exiting a highway at normal speed and with no impact, collision, or obstacle of any kind, the airbags in this 2023 Genesis GV70 deployed spontaneously. The unexpected deployment caused me to lose control of the vehicle, and a three-car collision followed. I sustained a head injury and aggravation of a pre-existing traumatic brain injury; I remain under medical care. There was no crash before the deployment - the deployment caused the crash. No warning lamps, messages, or symptoms appeared before the failure. The vehicle was reported to the manufacturer, which opened a claim and later closed it without repair or explanation; a second manufacturer case review is open. I have demanded

NHTSA complaint 11754243, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
There is an intermittent malfunction on startup. A warning alarm and large graphic saying, "check tire pressure monitoring system." The vehicle has a full bumper-to-bumper warranty from the manufacturer. I have documented the problem through multiple videos and pictures, but since the diagnostic codes show everything is fine, the dealer is refusing to do anything at all. I don't feel safe driving a car that has random alarm warnings regarding tire pressure.

NHTSA complaint 11767866. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The vehicle experienced difficulty starting, followed by the engine nearly stalling. Immediately afterward, diagnostic trouble code P0087F0 (Fuel Rail/System Pressure Too Low) was triggered and stored as an open code. This indicates the fuel rail/system pressure dropped below the level needed for normal engine operation, meaning the engine was not receiving adequate fuel. The failed component appears to be the fuel delivery/fuel pressure system (fuel pump or fuel rail). The vehicle is available for inspection upon request. My safety may be put at risk because the engine nearly stalled while driving, which could cause a sudden loss of power in traffic, while merging, or at highway speed. The

NHTSA complaint 11767083, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I had noticed my GV70 had not been functioning correctly for about 3 weeks prior to scheduled maintenance due. The vehicle has become slow and sluggish accelerating. Was concerning as I had pulled out in traffic not expecting limited acceleration. NO check engine or warning signs displayed. I traveled from Midland, TX to Genesis of Grapevine for scheduled maintenance to be performed. Later that day was informed that my radiator had been crack. Due to road debris and my extended warranty would not cover it most likely. Of course road damage would have had caused this as my expensive vehicle has never been off road. After researching Genesis Forum I have learned that this is a structural

NHTSA complaint 11766436, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The headlight assemblies, both headlights, (headlamp housing) failed due to structural factory stress fracturing. The polycarbonate outer lens has developed clean, horizontal hairline cracks originating directly from the sealed lower edge where the housing meets the internal bumper brackets. This structural failure has breached the factory seal, causing severe water pooling inside the light assembly. Yes, the vehicle and the failing component are available for inspection upon request. The severe water accumulation inside the headlamp assembly poses an immediate night-driving safety hazard. Moisture intrusion directly exposes critical electrical connections and LED components to pooling

NHTSA complaint 11766258, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
While driving on the expressway during rush-hour traffic, multiple warning lights illuminated on the dashboard and several error messages appeared. At the same time, the vehicle began repeatedly jerking while I was traveling at low speed in heavy traffic. I continued driving for approximately 10 seconds, but the jerking continued. Because of the unusual vehicle behavior and the warning messages, I pulled over to the side of the road. After stopping, I attempted to shift the transmission into Park, but the vehicle would not allow me to change the gear. I turned the engine off and restarted the vehicle, but I was still unable to shift the vehicle into Drive. I attempted this three times. On

NHTSA complaint 11765829, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My AC in my 2023 GV 70 stopped working. Apparently this is a known defect but I was never notified. Im currently in NC, 3 hours from my home in [XXX] where the heat index is 110 degrees. Now i have to drive home to get service without AC. I reached out to the dealer four times today including the service manager, service coordinator and Anthony the GM but no one has returned my call. I called Genesis customer service and their response was “sorry no appointments until late next week and we have no loaners until late September”. Clearly, no one at Genesis at the dealer level or corporate cares enough to help me solve this problem so I am forced to find an independent mechanic who can work on

NHTSA complaint 11757429, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Genesis GV70

Model year Complaints Recalls Deaths
2026 27 3 —
2025 38 2 —
2024 18 2 —
2022 93 5 2

Other 2023 Genesis models

GV60 58 GV80 40 G70 23 G80 9

Complaints on file, same model year.

Every Genesis on this site — 27 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst