2021 Polestar Polestar 2

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

The risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Polestar Automotive USA, Inc. · up to 27,816 vehicles across all model years covered

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021 and 2024 Polestar 2 vehicles. In certain driving scenarios while coasting down a hill and using "One Pedal Drive," the vehicle may lose brake function.

The risk

A loss of brake function increases the risk of a crash.

The remedy

Owners are advised not to use "One Pedal Drive" until the repair has been completed. Polestar has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 18, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1061.

Polestar Automotive USA, Inc. · up to 2 vehicles across all model years covered

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Polestar Automotive USA, Inc. · up to 27,816 vehicles across all model years covered

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

Polestar Automotive USA, Inc. · up to 25,825 vehicles across all model years covered · fixed by software update

The defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

The risk

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

The remedy

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

Polestar Automotive USA, Inc. · up to 3,457 vehicles across all model years covered · fixed by software update

Still open recall query · opened July 9, 2025

back-over prevention

The Office of Defects Investigation (ODI) has received 109 complaints for rear-view camera failures on Model Year (MY) 2021 to MY 2025 Polestar 2 vehicles. On June 26, 2024, Polestar recalled certain MY 2021 – MY 2024 Polestar 2 vehicles for visualization issues during a backup event and failure to comply with Federal Motor Vehicle Safety Standard 111 (Rear Visibility) (Recall 24V-477). Specifically, Polestar stated that the rear-view camera “may have limited visualization, be inoperative, or function incorrectly when reverse gear is engaged, thereby affecting the driver’s rear visibility capability in a backing event.” Polestar proposed to remedy this condition via a software update to minimize an Infotainment Head Unit (IHU) graphical rendering limitation by shortening the retry times of the camera streams, as well as removing the rendering of the map in the driver display during backing events to release the graphic memory for the use of the rear-view camera. Subsequent consumer complaints to ODI reported continued rear-view camera outages in remedied vehicles pointed to limitations in Polestar’s 24V-477 approach, and, on April 25, 2025, Polestar filed a new recall to address the rear-view image visualization issues (Recall 25V-280). Polestar's stated remedy for this recall provided an additional software update intended to always maintain the high-speed signal connection between the Parking Assist Camera (PAC) and IHU, instead of toggling on and off by request. The update would also be designed to add a reset of the IHU video signal receiving hardware in case a synchronization error is detected, instead of just setting an error message. On June 21, 2025, ODI began receiving complaints from consumers whose vehicles had been remedied according to Recall 25V-280, but whose rear-view cameras were nevertheless continuing to fail in the same manner that they had previously. In July, ODI discussed the complaints with Polestar, which confirmed that their over the air software remedy for Recall 25V-280 did not correct the original issue. ODI is therefore opening this Recall Query to further evaluate the adequacy of Recall 25V-280’s remedy. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

crash

Cameras stopped working when backing out and collision with pole when reversing out

NHTSA complaint 11717160. Filed by an owner and not verified by NHTSA or by us.

crash

Well backing out of a parking space at the grocery store. My rear camera failed to activate even after several times trying to get the camera to work. I decided to try and back out by just looking over my shoulder, but could not see through the back window and collided into a shopping cart. None of the advanced systems activated no object detection, no camera and no collision warning.

NHTSA complaint 11744618. Filed by an owner and not verified by NHTSA or by us.

Rear driveshaft/axle shafts failing at 39,000 miles on a 2021 Polestar 2. Symptom is a ticking/clicking noise during deceleration at low speed cadenced to wheel speed. Polestar issued Technical Journal TJ 36854.1.0 in March 2024 acknowledging this as a known issue on 2021-2023 model year vehicles with VST Operation Number 46602-2. Despite this being a documented manufacturer defect, Polestar is not covering the repair outside the bumper-to-bumper warranty period. Quoted $2,547 for both rear axle shafts at an authorized service center. This defect affects multiple vehicles across multiple model years and warrants investigation for a formal recall.

NHTSA complaint 11755105. Filed by an owner and not verified by NHTSA or by us.

Center entertaiment touchscreen which provides visiblity for the rear camera as well as the backup sensors and A/C controls for front defogger went is completely blank. Polestar2 logo appears, but no longer boots. This causes the rear camera to be completely useless.

NHTSA complaint 11746309. Filed by an owner and not verified by NHTSA or by us.

Vehicle Info: 2021 Polestar 2 74,765 mi Software version 5.0.10 About 2 weeks ago, I updated to the newest OTA update 5.0.10, which may be unrelated. 1 week ago, the normal start-up safety procedure flagged the airbag and instructed me to find a service station immediately. I scheduled an appt and I was charged $300 diagnostic fee. It's unclear if the airbags would deploy in a collision based on the fault. The service manager shared with me that there are two reasons for the issue in his experience - 1. the vehicle was in a collision and the sensors fail to lock out or 2. there is wiring under the seat that failed either at the harness or on the wire directly. #1 can be ruled out by the …

NHTSA complaint 11735978, quoted in part. Filed by an owner and not verified by NHTSA or by us.

An update was applied last year to fix the reverse camera issue. The issue remains, sometimes the camera is unavailable, it the camera goes in to 360 degree mode. Happens about once a week or every two weeks

NHTSA complaint 11727818. Filed by an owner and not verified by NHTSA or by us.

Polestar has issued two recalls and claims they fixed the reverse camera issues with a software update, but they have not been remedied. When reversing, the camera screen will still often go blank, freeze, or stutter. I am not confident that the picture I'm seeing on the screen is a real time depiction of the view behind me or is simply frozen. This presents safety issues where the screen may have frozen or gone blank just before someone runs behind the vehicle, and the driver is led to believe there is nothing behind the vehicle.

NHTSA complaint 11724680. Filed by an owner and not verified by NHTSA or by us.