CSR

Acura · NHTSA safety record

2024 Acura ZDX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 56 safety complaints about the 2024 Acura ZDX with the US government. Of those, 4 describe a crash, 3 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is forward collision avoidance, named in 24 complaints, 43% of the total. The typical failure was reported at 390 miles, the median across the 9 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers December 2024 to September 2026 · How this is counted

What is on file

56 complaints on file

56

Complaints

4

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 24 · 43%
SERVICE BRAKES 15 · 27%
ELECTRICAL SYSTEM 12 · 21%
UNKNOWN OR OTHER 12 · 21%
BACK OVER PREVENTION 9 · 16%
SERVICE BRAKES, HYDRAULIC 4 · 7%
EXTERIOR LIGHTING 3 · 5%
POWER TRAIN 3 · 5%
VEHICLE SPEED CONTROL 3 · 5%
STRUCTURE 2 · 4%
AIR BAGS 1 · 2%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 2%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 56.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 29.

32 24 16 8
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Acura ZDX, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 8.7% 9.2%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

26V306000 · May 14, 2026

The defect
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
The risk
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The remedy
Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Honda (American Honda Motor Co.) · up to 59,887 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

26V112000 · February 26, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
The remedy
Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.

Honda (American Honda Motor Co.) · up to 65,135 vehicles across all model years covered

SUSPENSION:FRONT:STABILIZER BAR

25V234000 · April 10, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The passenger-side front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.
The risk
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
The remedy
Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is SLH.

Honda (American Honda Motor Co.) · up to 9 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

25V018000 · January 16, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The front passenger stabilizer bar bracket bolts may become loose and detach from the frame, which can damage the high voltage cables or EV battery coolant lines.
The risk
Damaged high voltage cables or EV battery coolant lines can cause a loss of drive power, increasing the risk of a crash.
The remedy
Dealers will inspect and tighten the bolts, and repair the stabilizer bar and bracket, high voltage cables, and EV battery coolant lines as necessary, free of charge. Owner notification letters were mailed February 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is KKY.

Honda (American Honda Motor Co.) · up to 118 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

24V614000 · August 15, 2024

The defect
Acura (American Honda Motor Co.) is recalling certain 2024 Acura ZDX All-Wheel Drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.
The risk
A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
The remedy
The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 26, 2024. Owners may contact Acura customer service at 1-800-382-2238. Acura's number for this recall is UJE.

Honda (American Honda Motor Co.) · up to 4,174 vehicles across all model years covered · fixed by software update

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2 injured · crash

I’m reaching out regarding a serious vehicle incident that occurred in September 2024 involving my 2024 Acura ZDX. The vehicle i am leasing, accelerated forward into our property under circumstances that remain unclear and crashed into our garage, tearing down approximately half of the structure. During the event, the vehicle struck my girlfriend, causing her to sustain significant injuries, including a fractured femur, fractured tailbone, and a T12 compression fracture. There are several concerns regarding potential failure of vehicle safety systems, including lack of automatic emergency braking activation and no emergency call initiation. The vehicle remains in my possession and has not

NHTSA complaint 11717407, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 injured

I am reporting repeated unintended automatic emergency braking in my 2024 Acura ZDX. The vehicle was leased new on April 9, 2025 and currently has approximately 9,500 miles. The system involved appears to be the Forward Collision Warning/Automatic Emergency Braking system and related braking controls. The vehicle is available for inspection upon request. On September 14, 2026, while driving at less than 25 mph, the forward collision warning suddenly activated even though there was no pedestrian, vehicle, or other apparent obstruction requiring emergency braking. Immediately after the warning, the vehicle automatically applied the brakes abruptly. The sudden braking caused the driver to be

NHTSA complaint 11764181, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash

Incident Date: [XXX] Location: Miami, FL, USA What happened: On [XXX], in Miami, Florida, I brought my 2024 Acura ZDX to a complete stop on a flat surface, applied the brake, and then selected Park (the “P” indicator was illuminated on the instrument panel). After selecting Park, I opened the driver’s door and exited the vehicle. While I was outside the vehicle and no one was in the driver’s seat, the vehicle moved backward on its own and struck another car. I did not press Reverse or command any additional gear change after selecting Park. The vehicle had been fully stopped before Park was selected. No injuries occurred, but property damage resulted. This incident created a significant

NHTSA complaint 11721230, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

crash

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collision resulted in minor damage to my vehicle. There were no injuries. CMBS is a manufacturer-installed automatic emergency braking system designed and marketed as a primary collision-avoidance safety feature; its failure to engage in an impending-impact scenario is a safety-critical defect. This CMBS failure is one of multiple safety system defects on this vehicle. Beginning at approximately 200

NHTSA complaint 11740970, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The shark-fin antenna housing on my Acura ZDX appears to have a defect in the way it is secured to the vehicle. The housing can separate from the roof during normal vehicle operation, creating a road hazard and potentially striking another vehicle, cyclist, or pedestrian. I reported the issue to Acura, but the company stated that the repair was not covered under warranty. I have found reports from other Acura ZDX and Honda Prologue owners describing the same failure. Although some dealerships have covered the repair, replacing or reattaching the housing does not necessarily correct the underlying design or retention defect. Because this component can detach from a moving vehicle and become

NHTSA complaint 11760875, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Approximately three weeks ago, following a manufacturer-issued software update, the AcuraLink connected services app stopped functioning on my 2024 Acura ZDX. This outage has disabled OnStar-connected safety features including remote monitoring and emergency/roadside assistance connectivity and concerned there were other technology issues that may affect this, but I’m not aware exactly all of them. Additionally, none of the remote features work. This vehicle is an electric vehicle and there is no ability to monitor the status of the battery charge or to monitor the battery. Given the amount of technology in this electric vehicle the fact that the remote functions are not working presents a

NHTSA complaint 11758128, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION
The contact owns a 2024 Acura ZDX. The contact received notification for NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was contacted and confirmed that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11749512. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

crash · 11,915 miles

The contact owns a 2024 Acura ZDX. The contact received notice of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera became inoperable with a red or yellow caution sign displayed on the screen. Additionally, the contact stated that while the vehicle was in reverse(R) on several occasions, the electric side mirrors rotated down, and the driver could see objects and other vehicles behind the vehicle. The vehicle was taken to a dealer, and the contact was informed that a software update was needed. The software update was performed, but the failure persisted. The vehicle was diagnosed another time, and it was determined

NHTSA complaint 11749545, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The braking system does not engage properly and is worse in the rain. When adaptive cruise control is on, the car does not slow down at every instance when there is a car in front slowing down. When the car finally realizes there's an object/car in front it then slips before engaging in traction control, which seems to make the car actually slide forward rather than attempting to stop immediately.

NHTSA complaint 11748979. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Acura ZDX

Model year Complaints Recalls Deaths
2010 9 10 —

Other 2024 Acura models

Integra 63 MDX 40 RDX 11

Complaints on file, same model year.

Every Acura on this site — 73 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst