CSR

Rivian · NHTSA safety record

2024 Rivian R1S

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 17 safety complaints about the 2024 Rivian R1S with the US government. Of those, 5 describe a crash, 1 person was injured and no death is recorded. 7 recall campaigns are open against it.

The most complained-about system is the suspension, named in 5 complaints, 29% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2024 to September 2026 · How this is counted

What is on file

17 complaints on file

17

Complaints

5

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
SUSPENSION 5 · 29%
FORWARD COLLISION AVOIDANCE 3 · 18%
UNKNOWN OR OTHER 3 · 18%
VEHICLE SPEED CONTROL 3 · 18%
AIR BAGS 2 · 12%
ELECTRICAL SYSTEM 2 · 12%
SEATS 2 · 12%
STRUCTURE 2 · 12%
WHEELS 2 · 12%
BACK OVER PREVENTION 1 · 6%
LANE DEPARTURE 1 · 6%
POWER TRAIN 1 · 6%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 17.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 8.

12 9 6 3
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Rivian R1S, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall Not rated
Frontal crash Not rated
Frontal, driver Not rated
Frontal, passenger Not rated
Side crash Not rated
Side barrier Not rated
Side pole Not rated
Rollover
Chance of rollover 12.7%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

7 on file

BACK OVER PREVENTION:SOFTWARE

26V597000 · September 16, 2026

The defect
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2027 R1S, 2022-2026 R1T, and 2027 R2 vehicles. The rearview camera image may be obstructed by a notification when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
An obstructed rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters are expected to be mailed November 9, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1866. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on November 9, 2026.

Rivian Automotive, LLC · up to 98,828 vehicles across all model years covered

SEAT BELTS:CRITICAL FASTENERS

26V009000 · January 15, 2026

The defect
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.
The risk
An improperly secured seat belt retractor may not adequately restrain the seat occupant, increasing the risk of injury during a crash.
The remedy
Rivian will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed March 2, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1795.

Rivian Automotive, LLC · up to 869 vehicles across all model years covered

SUSPENSION:CRITICAL FASTENERS

26V003000 · January 5, 2026

The defect
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed. The toe link may have been reassembled incorrectly during service procedures performed before March 10, 2025.
The risk
The toe link joint may separate, increasing the risk of a crash.
The remedy
Rivian will replace the rear toe link bolts, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1794. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 24, 2026.

Rivian Automotive, LLC · up to 19,641 vehicles across all model years covered

SEAT BELTS:FRONT:ANCHORAGE

25V370000 · June 3, 2025

The defect
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.
The risk
An improperly secured seat belt may not restrain an occupant as intended, increasing the risk of injury during a crash.
The remedy
Rivian will inspect and properly secure the seat belt anchorage assemblies as necessary, free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1681.

Rivian Automotive, LLC · up to 536 vehicles across all model years covered

AIR BAGS:CRITICAL FASTENERS

24V408000 · June 5, 2024

The defect
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.
The risk
Damaged pillar trim panel clips can result in improper side curtain air bag deployment, increasing the risk of injury during a crash.
The remedy
Rivian will replace the pillar trim panels, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM 1464.

Rivian Automotive, LLC · up to 1,723 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

24V367000 · May 23, 2024

The defect
Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
The risk
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
The remedy
Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.

Rivian Automotive, LLC · up to 2,334 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

24V319000 · May 9, 2024

The defect
Rivian Automotive, LLC. (Rivian) is recalling certain 2024 R1T and R1S vehicles. The dashboard air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Without the dashboard label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants.
The remedy
Rivian mailed owners the warning label information, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1429.

Rivian Automotive, LLC · up to 127 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Rear Toe Link May Separate

PE26004

Still open preliminary evaluation · opened May 26, 2026

the suspension

The Office of Defects Investigation (ODI) has received two Vehicle Owner Questionnaires (VOQs) reporting left rear toe link separation in certain Model Year (MY) 2023-2024 Rivian R1S vehicles. Both VOQs report component separation while driving, causing the vehicles to swerve across multiple lanes of traffic. One incident resulted in a collision with an adjacent vehicle and roadside barrier.  In both separations, the bolt that maintains the integrity of the toe link fractured. Evidence collected from the complaint vehicles included repair histories, onboard video, imagery of the damaged components, and a police accident report. The two vehicles with reported separation have different vehicle histories. One vehicle received prior service and the other was involved in a previous collision. In both instances, the vehicles operated for multiple months and thousands of miles of usage with no apparent problems between the previous service or the previous collision and the failures that prompted this investigation. Rivian recognized the subject toe link joint’s sensitivity to service procedures in March of 2025 in its updated service procedures. In January 2026 through recall 26V-003, Rivian extended the improved repair procedure to vehicles that received toe link service prior to the March 2025 improvement. ODI is opening a Preliminary Evaluation (PE) to (1) assess the sensitivity of the rear toe link joint to foreseeable road and service conditions, (2) compare the physical failure evidence from the two VOQs to  identify apparent similarities and potential differences, (3) evaluate Rivian’s current toe link repair procedure, and (4) assess the in-field subject population’s toe links conditions. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SUSPENSION

1 injured · crash · towed

On [XXX], I was driving my Rivian R1S on [XXX] in the far left lane at highway speed on a smooth, straight road when I suddenly and completely lost control of the vehicle without warning. The vehicle swerved right, struck a vehicle in the middle lane, then veered left, spun, and collided head-on with the guardrail on the right side of the road. I was evaluated at the scene by EMT. There were no warning lamps, messages, or any symptoms of any kind prior to the failure. The loss of control was instantaneous and without any prior indication of a problem. Review of video footage captured by the vehicle's own cameras clearly shows the rear driver-side toe link failing and the rear wheel moving

NHTSA complaint 11731212, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

Below are the diagnostics that Rivian says happened. I pulled into a parking space and as I placed my foot on the brake the car launched forward. I DID NOT hold both peddles down at the same time. The car malfunctioned and thank god I hit another parked car and not a person. The car has no been in the shop and at Rivian service center for the last 4 months. They are taking no responsibility for the events and are not returning my calls. I have read on many chat boards that this has happened to other drivers and they say it is "user error". a car with this much power should not be accidentally able to be put into launch mode. Vehicle enters a parking lot area at approximately 6:38 PM PST as

NHTSA complaint 11610095, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 5,000 miles

The contact owns a 2024 Rivian R1S. The contact stated that while his wife was attempting to park in a parking space, the vehicle unintendedly accelerated. The brake pedal was violently depressed however the vehicle continued to accelerate. No warning lights illuminated. The contact stated that the vehicle hit a curb in a landscaping zone and crashed into another vehicle. The air bags did not deploy during the incident. No medical attention was provided but the contact and the contact’s daughter suffered minor neck, side, and back pain. The wife also sustained minor unknown injuries, A police report was filed with the Oswego State Department, but the report was not provided. The vehicle was

NHTSA complaint 11619209, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · towed

Car suddenly lost control, making zig zag movements, none of the safety sensors were working, car went off road and crashed into freeway side fence. Windows airbags deployed on driver window and passenger window behind driver seat

NHTSA complaint 11719573. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
At 56,083 miles, my 2024 Rivian R1S experienced a suspension warning while driving on the US-101 Freeway and entered reduced-performance/turtle mode, limiting the vehicle to approximately 50 MPH while surrounding traffic was traveling substantially faster. The sudden speed differential created a serious highway collision risk. Rivian inspected the vehicle and diagnosed fault P12DF7A, “Roll Control Cross Circuit Static Leakage Check Failure.” The technician repeated the hydraulic leakage test to rule out a false positive. After draining the hydraulic fluid, Rivian found metal debris throughout the system and documented that it was causing system contamination. Rivian separately confirmed in

NHTSA complaint 11762015, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Recurring front suspension fastener and component failures causing severe asymmetric inner-shoulder tire wear and steering vibration. Vibration was reported to the manufacturer's service center from delivery (Feb 2024) and repeatedly called "normal." Jan 2025: front left hub bearing and halfshaft replaced under warranty after metal-on-metal grinding. Oct 2025: torn right front lower control arm bushing replaced under warranty; rack measurements before that repair showed front total toe 2.04 deg (spec 0.00-0.40) and rear camber -2.2 deg (spec -0.6 to -1.4); two tires worn to the wear bars on inner ribs were replaced. Mar 2026: vehicle towed in (parking brake would not release, 12v battery

NHTSA complaint 11743786, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Our 2024 Rivian came to a stop at a light with three cars in front of it. We have the video from a home on the street. ABout 12-15 feet behind the next car. Rivian comes to a complete stop. Sits about 5 seconds. Then car surges forward to rear end the car in front. that car hits another car and another car. THe rivian only makes direct contact to the car in front then hits aa parked car next to that one, through a 2' block wall and hits a building. No one hurt on site. TO add to the exact problem...Just prior to the vehicle coming to a stop a passenger in the front seat and a passenger in the back seat were listening to an audio book. its started skipping forward and slowing down. Car comes

NHTSA complaint 11740638, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: WARNINGS
While backing very slowly into a parking space, I lightly contacted small twigs (please see photo) with the vehicle. There was no impact with another vehicle, pole, wall, or solid object, and no significant force was applied. A child seated in the third row mentioned hearing a light scraping sound. Immediately afterward, the rear window suddenly and violently exploded, sending glass shards into the interior of the vehicle. The glass dispersed forward into the cabin, creating a significant safety hazard for the occupants, including children. There was no prior damage to the window, no visible cracks before the incident, and no collision that would reasonably explain the shattering of

NHTSA complaint 11707817, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Rivian R1S

Model year Complaints Recalls Deaths
2026 14 3 —
2025 54 11 —
2023 75 10 —

Other 2024 Rivian models

R1T 9

Complaints on file, same model year.

Every Rivian on this site — 9 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst