CSR

MINI · NHTSA safety record

2025 MINI Countryman

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

17

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2025 MINI Countryman have filed 17 safety complaints with NHTSA between August 2024 and June 2026. The most complained-about system is the electrical system, named in 7 of them (41%).

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

AIR BAGS:SIDE/WINDOW:THORAX

24V340000 · May 15, 2024

The defect
BMW of North America, LLC (BMW) is recalling certain 2025 MINI Countryman S ALL4 and JCW Countryman ALL4 vehicles. The armrest support bracket on the rear side door panel may be improperly secured, allowing the armrest to detach during an air bag deployment.
The risk
A detached armrest can strike a rear seat occupant or prevent the thorax air bag from deploying properly, increasing the risk of injury.
The remedy
Dealers will replace the left and right rear side door panels, free of charge. The vehicles have not been sold from dealer inventory and therefore no owner letters will be mailed. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 9 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

24V104000 · February 12, 2024

The defect
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
The risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
The remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

BMW of North America, LLC · up to 266,716 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 17.

ELECTRICAL SYSTEM 7 41%
FORWARD COLLISION AVOIDANCE 4 24%
SERVICE BRAKES 4 24%
UNKNOWN OR OTHER 4 24%
VEHICLE SPEED CONTROL 3 18%
ELECTRONIC STABILITY CONTROL (ESC) 2 12%
EXTERIOR LIGHTING 2 12%
LANE DEPARTURE 2 12%
SERVICE BRAKES, HYDRAULIC 2 12%
ENGINE 1 6%
FUEL/PROPULSION SYSTEM 1 6%
WHEELS 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 7.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

WHEELS

1 injured · crash · towed

Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total

NHTSA complaint 11702821. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured

The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.

NHTSA complaint 11607609. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash

Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I

NHTSA complaint 11679496, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On May 29, 2026, my 2025 MINI Countryman SE (battery-electric) became completely immobilized when the charging connector locked into the vehicle's charge port and could not be released. With the connector locked in, the vehicle could not be moved, shifted to neutral, or driven. The defect is in the factory charge-port locking mechanism. The connector could not be freed by me, by a MINI master technician working remotely for about 45 minutes, by the tow operator, or by the dealership's own service manager, who tried for over two minutes using both the manual release and the key fob and could not release it (recorded on video). The vehicle had to be towed. Because the wheels were locked, the

NHTSA complaint 11746804, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My panoramic sunroof exploded while driving. Sounded like we were shot at. The vehicle is currently at MINI of Des Moines. It can be inspected. USAA is sending an appraiser to the shop to assess damages. This is a known issue. However, after a 7 year federal investigation they were unable to pinpoint an exact reason why this happens and unable to put a recall on this vehicle. The dealership gave me a loaner and told me it’s not covered under warranty but offered to pay my 1k deductible which I gladly accepted. No warnings. Just a spontaneous explosion.

NHTSA complaint 11740515. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not

NHTSA complaint 11735640, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I was driving my 2025 MINI JCW on a partly cloudy day 42degrees Fahrenheit. I was diving between 35 and 40 mph when the sunroof exploded. There weren't other vehicles nearby, and I didnt hear any rock hit, it just exploded.

NHTSA complaint 11731971. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The

NHTSA complaint 11715345, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stopping. This creates an unexpected weight-shift and inconsistent stopping behavior. The condition has occurred consistently since approximately 4,000 miles and has persisted through multiple dealer service visits. Physical inspection shows progressive circumferential rotor banding, pitting, and

NHTSA complaint 11709327, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the MINI Countryman

Model year Complaints Recalls Deaths
2019 11 2
2018 11 1

Every MINI on this site — 29 vehicles, 45 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst