Recall · 20V024000
Toyota Motor Engineering recalled 4 models over air bags
2,891,976
Vehicles covered
4
Models
25
Model years
January 17, 2020
Filed with NHTSA
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
- What it can cause
- In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
- What the dealer does
- Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 2,891,976 vehicles this is a bigger campaign than 99% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2011 to 2019, so the oldest vehicles on it were 9 model years old when the defect was reported to NHTSA.
Toyota vehicles have been recalled over the air bags 48 times before this, most recently in October 2019 as 19V741000. That is not evidence the earlier repair failed.
This site holds the complaint record for 21 of the 25 model years the campaign names. Their owners have filed 2,875 complaints with NHTSA, 2,028 of them before this campaign was filed. 1,234 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2011, 8 years before this filing.
The vehicles on this campaign carry one other recall published here: 20V012000 (fuel system, gasoline).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Toyota Motor Engineering & Manufacturing with NHTSA on January 17, 2020 as campaign 20V024000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-01-17.
Independent developer and analyst