Recall · 20V110000
Daimler Vans USA recalled 8 models over steering
25
Vehicles covered
8
Models
8
Model years
February 25, 2020
Filed with NHTSA
STEERING:COLUMN
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
- What it can cause
- If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
- What the dealer does
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| FreightlinerSprinter 1500 | 2019 | Not published here |
| FreightlinerSprinter 2500 | 2019 | Not published here |
| FreightlinerSprinter 3500 | 2019 | Not published here |
| FreightlinerSprinter 4500 | 2019 | Not published here |
| Mercedes-BenzSprinter 1500 | 2019 | 2019 |
| Mercedes-BenzSprinter 2500 | 2019 | 2019 |
| Mercedes-BenzSprinter 3500 | 2019 | 2019 |
| Mercedes-BenzSprinter 4500 | 2019 | 2019 |
How this campaign compares
At 25 vehicles this is a small campaign: 85% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2019, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Freightliner vehicles have been recalled over the steering 43 times before this, most recently in February 2019 as 19V093000. That is not evidence the earlier repair failed.
This site holds the complaint record for 4 of the 8 model years the campaign names. Their owners have filed 111 complaints with NHTSA, 4 of them before this campaign was filed. 20 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2019, 1 year before this filing.
The vehicles on this campaign carry 29 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V204000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on February 25, 2020 as campaign 20V110000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-02-25.
Independent developer and analyst