Recall · 20V157000
Daimler Vans USA recalled 8 models over tires
65
Vehicles covered
8
Models
8
Model years
March 18, 2020
Filed with NHTSA
TIRES
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.
- What it can cause
- A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.
- What the dealer does
- DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| FreightlinerSprinter 1500 | 2019 | Not published here |
| FreightlinerSprinter 2500 | 2019 | Not published here |
| FreightlinerSprinter 3500 | 2019 | Not published here |
| FreightlinerSprinter 4500 | 2019 | Not published here |
| Mercedes-BenzSprinter 1500 | 2019 | 2019 |
| Mercedes-BenzSprinter 2500 | 2019 | 2019 |
| Mercedes-BenzSprinter 3500 | 2019 | 2019 |
| Mercedes-BenzSprinter 4500 | 2019 | 2019 |
How this campaign compares
At 65 vehicles this is a small campaign: 75% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2019, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Freightliner vehicles have been recalled over the tires 7 times before this, most recently in September 2018 as 18V641000. That is not evidence the earlier repair failed.
This site holds the complaint record for 4 of the 8 model years the campaign names. Their owners have filed 111 complaints with NHTSA, 4 of them before this campaign was filed. 1 of those name the tires, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2019, 1 year before this filing.
The vehicles on this campaign carry 29 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V204000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on March 18, 2020 as campaign 20V157000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-03-18.
Independent developer and analyst