Recall · 20V172000
Mercedes-Benz USA recalled 3 models over structure
224
Vehicles covered
3
Models
3
Model years
March 20, 2020
Filed with NHTSA
STRUCTURE:FRAME AND MEMBERS
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
- What it can cause
- If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
- What the dealer does
- MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 224 vehicles this is a small campaign: 59% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the structure 17 times before this, most recently in October 2019 as 19V716000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 151 complaints with NHTSA, 3 of them before this campaign was filed. 5 of those name the structure, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 28 other recalls published here, the newest being: 24V207000 (electrical system), 24V118000 (power train), 23V177000 (visibility), 22V732000 (seats).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC. with NHTSA on March 20, 2020 as campaign 20V172000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-03-20.
Independent developer and analyst