Recall · 20V324000
General Motors recalled 4 models over structure
272
Vehicles covered
4
Models
4
Model years
June 4, 2020
Filed with NHTSA
STRUCTURE:BODY:HOOD
- The defect
- General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
- What it can cause
- If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- What the dealer does
- GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 272 vehicles this is a small campaign: 57% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Chevrolet vehicles have been recalled over the structure 18 times before this, most recently in September 2019 as 19V643000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 268 complaints with NHTSA, 3 of them before this campaign was filed. 16 of those name the structure, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 26V083000 (power train), 24V797000 (power train), 24V060000 (latches/locks/linkages), 21V578000 (tires).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors LLC with NHTSA on June 4, 2020 as campaign 20V324000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-04.
Independent developer and analyst