Recall · 24V060000
General Motors recalled 4 models over latches/locks/linkages
570,434
Vehicles covered
4
Models
20
Model years
February 1, 2024
Filed with NHTSA
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- The defect
- General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- What it can cause
- An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- What the dealer does
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 570,434 vehicles this is a bigger campaign than 98% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2020 to 2024, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Chevrolet vehicles have been recalled over the latches/locks/linkages 15 times before this, most recently in August 2022 as 22V640000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 20 model years the campaign names. Their owners have filed 1,105 complaints with NHTSA, 245 of them before this campaign was filed. 49 of those name the latches/locks/linkages, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2019, 4 years before this filing.
The vehicles on this campaign carry 13 other recalls published here, the newest being: 26V530000 (tires), 26V083000 (power train), 24V894000 (latches/locks/linkages), 24V797000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on February 1, 2024 as campaign 24V060000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-02-01.
Independent developer and analyst