Recall · 24V894000
General Motors recalled 4 models over latches/locks/linkages
131,231
Vehicles covered
4
Models
4
Model years
November 26, 2024
Filed with NHTSA
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- The defect
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
- What it can cause
- An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- What the dealer does
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 131,231 vehicles this is a bigger campaign than 93% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2024, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Chevrolet vehicles have been recalled over the latches/locks/linkages 17 times before this, most recently in October 2024 as 24V737000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 331 complaints with NHTSA, 109 of them before this campaign was filed. 6 of those name the latches/locks/linkages, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2023, 1 year before this filing.
The vehicles on this campaign carry 3 other recalls published here: 26V530000 (tires), 24V060000 (latches/locks/linkages), 23V549000 (steering).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on November 26, 2024 as campaign 24V894000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-11-26.
Independent developer and analyst