Recall · 23V549000
General Motors recalled 4 models over steering
3,893
Vehicles covered
4
Models
4
Model years
August 3, 2023
Filed with NHTSA
STEERING
- The defect
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
- What it can cause
- A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
- What the dealer does
- Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 3,893 vehicles this is a bigger campaign than 72% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2024, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Chevrolet vehicles have been recalled over the steering 53 times before this, most recently in November 2021 as 21V861000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 331 complaints with NHTSA, 4 of them before this campaign was filed. 14 of those name the steering, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 3 other recalls published here: 26V530000 (tires), 24V894000 (latches/locks/linkages), 24V060000 (latches/locks/linkages).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on August 3, 2023 as campaign 23V549000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-08-03.
Independent developer and analyst