Recall · 20V329000
Mercedes-Benz USA recalled 3 models over suspension
38
Vehicles covered
3
Models
3
Model years
June 5, 2020
Filed with NHTSA
SUSPENSION:REAR:SHOCK ABSORBER
- The defect
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
- What it can cause
- Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
- What the dealer does
- MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 38 vehicles this is a small campaign: 81% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, and the defect was reported to NHTSA in 2020, at or before the oldest model year it covers — as current as a recall gets.
Mercedes-Benz vehicles have been recalled over the suspension 4 times before this, most recently in April 2018 as 18V272000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 3 model years the campaign names. Their owners have filed 62 complaints with NHTSA, 2 of them before this campaign was filed. 2 of those name the suspension, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 27 other recalls published here, the newest being: 24V207000 (electrical system), 24V118000 (power train), 23V733000 (visibility), 23V177000 (visibility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC. with NHTSA on June 5, 2020 as campaign 20V329000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-05.
Independent developer and analyst