Recall · 20V396000
Chrysler recalled 3 models over air bags
925,239
Vehicles covered
3
Models
11
Model years
July 7, 2020
Filed with NHTSA
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- The defect
- Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
- What it can cause
- Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
- What the dealer does
- Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 925,239 vehicles this is a bigger campaign than 99% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2007 to 2011, so the oldest vehicles on it were 13 model years old when the defect was reported to NHTSA.
Dodge vehicles have been recalled over the air bags 45 times before this, most recently in March 2019 as 19V246000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 11 model years the campaign names. Their owners have filed 8,015 complaints with NHTSA, 7,557 of them before this campaign was filed. 1,512 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in April 2007, 13 years before this filing.
The vehicles on this campaign carry one other recall published here: 25V876000 (equipment adaptive/mobility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US LLC) with NHTSA on July 7, 2020 as campaign 20V396000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-07-07.
Independent developer and analyst