CSR

Recall · 20V663000

Daimler Vans USA recalled 8 models over steering

47,667

Vehicles covered

8

Models

48

Model years

October 28, 2020

Filed with NHTSA

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
What it can cause
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
What the dealer does
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
FreightlinerSprinter 15002015 to 2020Not published here
FreightlinerSprinter 25002015 to 2020Not published here
FreightlinerSprinter 35002015 to 2020Not published here
FreightlinerSprinter 45002015 to 2020Not published here
Mercedes-BenzSprinter 15002015 to 20202019
Mercedes-BenzSprinter 25002015 to 2020201520162017201820192020
Mercedes-BenzSprinter 35002015 to 2020201520162017201820192020
Mercedes-BenzSprinter 45002015 to 20202019

How this campaign compares

At 47,667 vehicles this is a bigger campaign than 89% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2015 to 2020, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.

Freightliner vehicles have been recalled over the steering 45 times before this, most recently in February 2020 as 20V110000. That is not evidence the earlier repair failed.

This site holds the complaint record for 16 of the 48 model years the campaign names. Their owners have filed 429 complaints with NHTSA, 136 of them before this campaign was filed. 45 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2015, 5 years before this filing.

The vehicles on this campaign carry 33 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V874000 (structure).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Daimler Vans USA, LLC with NHTSA on October 28, 2020 as campaign 20V663000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2020-10-28.
Independent developer and analyst