Recall · 20V663000
Daimler Vans USA recalled 8 models over steering
47,667
Vehicles covered
8
Models
48
Model years
October 28, 2020
Filed with NHTSA
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
- What it can cause
- The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
- What the dealer does
- DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Freightliner Sprinter 1500 | 2015 to 2020 | Not published here |
| Freightliner Sprinter 2500 | 2015 to 2020 | Not published here |
| Freightliner Sprinter 3500 | 2015 to 2020 | Not published here |
| Freightliner Sprinter 4500 | 2015 to 2020 | Not published here |
| Mercedes-Benz Sprinter 1500 | 2015 to 2020 | 2019 |
| Mercedes-Benz Sprinter 2500 | 2015 to 2020 | 201520162017201820192020 |
| Mercedes-Benz Sprinter 3500 | 2015 to 2020 | 201520162017201820192020 |
| Mercedes-Benz Sprinter 4500 | 2015 to 2020 | 2019 |
How this campaign compares
At 47,667 vehicles this is a bigger campaign than 89% of the 14,446 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 490. It covers model years 2015 to 2020, so the oldest vehicles on it were 5 model years old when the defect was reported to NHTSA.
Freightliner vehicles have been recalled over the steering 45 times before this, most recently in February 2020 as 20V110000. That is not evidence the earlier repair failed.
This site holds the complaint record for 16 of the 48 model years the campaign names. Their owners have filed 432 complaints with NHTSA, 136 of them before this campaign was filed. 45 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2015, 5 years before this filing.
The vehicles on this campaign carry 33 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V874000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on October 28, 2020 as campaign 20V663000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2020-10-28.
Independent developer and analyst