Recall · 20V772000
Daimler Vans USA recalled the MERCEDES-BENZ Sprinter 2500 over structure
1
Vehicles covered
1
Model
1
Model years
December 11, 2020
Filed with NHTSA
STRUCTURE:BODY:HOOD
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.
- What it can cause
- In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.
- What the dealer does
- DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzSprinter 2500 | 2019 | 2019 |
How this campaign compares
At 1 vehicle this is a small campaign: 100% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2019, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the structure 20 times before this, most recently in August 2020 as 20V480000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 67 complaints with NHTSA, 14 of them before this campaign was filed. 2 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2019, 1 year before this filing.
The vehicles on this campaign carry 29 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V204000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on December 11, 2020 as campaign 20V772000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-12-11.
Independent developer and analyst