Recall · 21V016000
Custom Truck And Body Works recalled 2 models over suspension
6
Vehicles covered
2
Models
2
Model years
January 20, 2021
Filed with NHTSA
SUSPENSION:REAR
- The defect
- Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.
- What it can cause
- A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
- What the dealer does
- Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Ram4500 | 2020 | Not published here |
| Ram5500 | 2020 | 2020 |
How this campaign compares
At 6 vehicles this is a small campaign: 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.
Ram vehicles have been recalled over the suspension 3 times before this, most recently in July 2015 as 15V468000. That is not evidence the earlier repair failed.
This site holds the complaint record for 1 of the 2 model years the campaign names. Their owners have filed 8 complaints with NHTSA.
The vehicles on this campaign carry 8 other recalls published here, the newest being: 22V759000 (service brakes, hydraulic), 22V035000 (visibility), 21V880000 (fuel system, diesel), 21V439000 (engine and engine cooling).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Custom Truck And Body Works with NHTSA on January 20, 2021 as campaign 21V016000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-01-20.
Independent developer and analyst