Recall · 21V110000
Polestar Automotive USA recalled the POLESTAR Polestar 2 over electrical system
3,457
Vehicles covered
1
Model
2
Model years
February 24, 2021
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- The defect
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
- What it can cause
- A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
- What the dealer does
- Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner. This one is fixed by a software update rather than a workshop visit.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 3,457 vehicles this is a bigger campaign than 71% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2022, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 451 complaints with NHTSA. 54 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 4 other recalls published here: 25V615000 (back over prevention), 25V409000 (service brakes, hydraulic), 25V280000 (back over prevention), 24V477000 (equipment).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Polestar Automotive USA, Inc. with NHTSA on February 24, 2021 as campaign 21V110000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-02-24.
Independent developer and analyst