Recall · 25V280000
Polestar Automotive USA recalled the POLESTAR Polestar 2 over back over prevention
27,816
Vehicles covered
1
Model
5
Model years
April 25, 2025
Filed with NHTSA
BACK OVER PREVENTION:SOFTWARE
- The defect
- Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- What the dealer does
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 27,816 vehicles this is a bigger campaign than 86% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2025, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
This site holds the complaint record for 4 of the 5 model years the campaign names. Their owners have filed 589 complaints with NHTSA, 150 of them before this campaign was filed. 424 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in January 2022, 3 years before this filing.
The vehicles on this campaign carry 6 other recalls published here, the newest being: 25V615000 (back over prevention), 25V409000 (service brakes, hydraulic), 24V939000 (air bags), 24V477000 (equipment).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Polestar Automotive USA, Inc. with NHTSA on April 25, 2025 as campaign 25V280000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2025-04-25.
Independent developer and analyst