Recall · 21V241000
Daimler Vans USA recalled 10 models over steering
4,444
Vehicles covered
10
Models
18
Model years
April 6, 2021
Filed with NHTSA
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
- The defect
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
- What it can cause
- A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
- What the dealer does
- DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Freightliner Sprinter (VS30) | 2019 | Not published here |
| Freightliner Sprinter 1500 | 2019 to 2020 | Not published here |
| Freightliner Sprinter 2500 | 2019 to 2020 | Not published here |
| Freightliner Sprinter 3500 | 2019 to 2020 | Not published here |
| Freightliner Sprinter 4500 | 2019 to 2020 | Not published here |
| Mercedes-Benz Sprinter (VS30) | 2019 | Not published here |
| Mercedes-Benz Sprinter 1500 | 2019 to 2020 | 2019 |
| Mercedes-Benz Sprinter 2500 | 2019 to 2020 | 20192020 |
| Mercedes-Benz Sprinter 3500 | 2019 to 2020 | 20192020 |
| Mercedes-Benz Sprinter 4500 | 2019 to 2020 | 2019 |
How this campaign compares
At 4,444 vehicles this is a bigger campaign than 73% of the 14,830 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 490. It covers model years 2019 to 2020, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Freightliner vehicles have been recalled over the steering 46 times before this, most recently in October 2020 as 20V663000. That is not evidence the earlier repair failed.
This site holds the complaint record for 8 of the 18 model years the campaign names. Their owners have filed 218 complaints with NHTSA, 53 of them before this campaign was filed. 28 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2019, 2 years before this filing.
The vehicles on this campaign carry 39 other recalls published here, the newest being: 24V930000 (electrical system), 23V876000 (structure), 23V875000 (structure), 23V874000 (structure).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Vans USA, LLC with NHTSA on April 6, 2021 as campaign 21V241000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2021-04-06.
Independent developer and analyst