Recall · 21V256000
Daimler Trucks North America recalled 15 models over steering
12,470
Vehicles covered
15
Models
26
Model years
April 12, 2021
Filed with NHTSA
STEERING:LINKAGES:TIE ROD ASSEMBLY
- The defect
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
- What it can cause
- A fractured bolt may cause a loss of steering, increasing the risk of a crash.
- What the dealer does
- DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| FCCCMT45 | 2021 to 2022 | Not published here |
| FCCCMT55 | 2021 to 2022 | Not published here |
| FCCCS2 | 2022 | Not published here |
| FCCCXB Chassis | 2022 | Not published here |
| FCCCXC Chassis | 2021 to 2022 | Not published here |
| Freightliner108SD | 2021 to 2022 | Not published here |
| Freightliner114SD | 2021 to 2022 | Not published here |
| Freightliner122SD | 2021 to 2022 | Not published here |
| FreightlinerBusiness Class M2 | 2021 to 2022 | Not published here |
| FreightlinerCascadia | 2021 to 2022 | 20212022 |
| FreightlinerCustom Chass S2 | 2021 | Not published here |
| FreightlinerCustom Chass XB | 2021 | Not published here |
| Western Star4700 | 2021 to 2022 | Not published here |
| Western Star4900 | 2021 to 2022 | Not published here |
| Western Star5700 | 2021 to 2022 | Not published here |
How this campaign compares
At 12,470 vehicles this is a bigger campaign than 81% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2022, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Freightliner vehicles have been recalled over the steering 47 times before this, most recently in April 2021 as 21V241000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 26 model years the campaign names. Their owners have filed 27 complaints with NHTSA. 2 of those name the steering, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 54 other recalls published here, the newest being: 26V583000 (service brakes, air), 25V760000 (suspension), 25V504000 (steering), 24V668000 (forward collision avoidance).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Daimler Trucks North America, LLC with NHTSA on April 12, 2021 as campaign 21V256000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-04-12.
Independent developer and analyst