Recall · 21V353000
Mercedes-Benz USA recalled 2 models over latches/locks/linkages
17,800
Vehicles covered
2
Models
6
Model years
May 14, 2021
Filed with NHTSA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
- What it can cause
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- What the dealer does
- Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG G63 | 2019 to 2021 | Not published here |
| Mercedes-BenzG 550 | 2019 to 2021 | Not published here |
How this campaign compares
At 17,800 vehicles this is a bigger campaign than 83% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2021, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the latches/locks/linkages 8 times before this, most recently in March 2021 as 21V153000. That is not evidence the earlier repair failed.
This site holds the complaint record for 2 of the 6 model years the campaign names. Their owners have filed 10 complaints with NHTSA, 2 of them before this campaign was filed. 1 of those name the latches/locks/linkages, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in April 2020, 1 year before this filing.
The vehicles on this campaign carry 13 other recalls published here, the newest being: 24V659000 (latches/locks/linkages), 23V445000 (fuel system, gasoline), 23V097000 (electrical system), 22V365000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on May 14, 2021 as campaign 21V353000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-05-14.
Independent developer and analyst