CSR

Recall · 21V403000

Mercedes-Benz USA recalled the MERCEDES-BENZ GLB250 over structure

5,680

Vehicles covered

1

Model

1

Model years

May 28, 2021

Filed with NHTSA

STRUCTURE

The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.
What it can cause
Either a blank instrument cluster display or an engine stall can increase the risk of a crash.
What the dealer does
Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
Mercedes-BenzGLB2502020Not published here

How this campaign compares

At 5,680 vehicles this is a bigger campaign than 75% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2020, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.

Mercedes-Benz vehicles have been recalled over the structure 26 times before this, most recently in May 2021 as 21V359000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 51 complaints with NHTSA, 15 of them before this campaign was filed. 13 of those name the structure, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in March 2020, 1 year before this filing.

The vehicles on this campaign carry 19 other recalls published here, the newest being: 26V481000 (latches/locks/linkages), 23V732000 (service brakes, hydraulic), 22V365000 (electrical system), 22V232000 (back over prevention).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Mercedes-Benz USA, LLC with NHTSA on May 28, 2021 as campaign 21V403000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2021-05-28.
Independent developer and analyst