Recall · 21V798000
Chrysler recalled 4 models over electrical system
Park outside and away from buildings until repaired. NHTSA issues this where it considers the risk immediate, and it stands until the repair is done.
131,177
Vehicles covered
4
Models
8
Model years
October 14, 2021
Filed with NHTSA
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
- What it can cause
- A vehicle fire increases the risk of injury.
- What the dealer does
- Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 131,177 vehicles this is a bigger campaign than 93% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2022, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Ram vehicles have been recalled over the electrical system 11 times before this, most recently in March 2021 as 21V163000. That is not evidence the earlier repair failed.
This site holds the complaint record for 5 of the 8 model years the campaign names. Their owners have filed 557 complaints with NHTSA, 7 of them before this campaign was filed. 136 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 13 other recalls published here, the newest being: 25V765000 (air bags), 24V436000 (back over prevention), 24V415000 (electronic stability control (esc)), 23V654000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on October 14, 2021 as campaign 21V798000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-10-14.
Independent developer and analyst