Recall · 23V480000
Toyota Motor Engineering recalled 12 models over steering
152,927
Vehicles covered
12
Models
15
Model years
July 12, 2023
Filed with NHTSA
STEERING:COLUMN
- The defect
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- What it can cause
- A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- What the dealer does
- Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| LexusNX Hybrid | 2023 to 2024 | Not published here |
| LexusNX250 | 2023 to 2024 | Not published here |
| LexusNX350 | 2023 to 2024 | Not published here |
| LexusRX Hybrid | 2023 | Not published here |
| LexusRX350 | 2023 | Not published here |
| LexusRX500H | 2023 | Not published here |
| ToyotaCorolla | 2023 | 2023 |
| ToyotaCorolla Cross | 2023 | 2023 |
| ToyotaCorolla Cross Hybrid | 2023 | Not published here |
| ToyotaHighlander | 2023 | 2023 |
| ToyotaHighlander Hybrid | 2023 | 2023 |
| ToyotaTacoma | 2023 | 2023 |
How this campaign compares
At 152,927 vehicles this is a bigger campaign than 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2023 to 2024, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Toyota vehicles have been recalled over the steering 17 times before this, most recently in November 2021 as 21V920000. That is not evidence the earlier repair failed.
This site holds the complaint record for 5 of the 15 model years the campaign names. Their owners have filed 483 complaints with NHTSA, 95 of them before this campaign was filed. 72 of those name the steering, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 16 other recalls published here, the newest being: 26V203000 (back over prevention), 26V128000 (seats), 25V744000 (back over prevention), 25V595000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Toyota Motor Engineering & Manufacturing with NHTSA on July 12, 2023 as campaign 23V480000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-07-12.
Independent developer and analyst