Recall · 23V642000
General Motors recalled 6 models over suspension
189
Vehicles covered
6
Models
6
Model years
September 20, 2023
Filed with NHTSA
SUSPENSION:REAR
- The defect
- General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
- What it can cause
- A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
- What the dealer does
- Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 189 vehicles this is a small campaign: 62% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers one model year, 2023, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Chevrolet vehicles have been recalled over the suspension 30 times before this, most recently in August 2021 as 21V633000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 6 model years the campaign names. Their owners have filed 968 complaints with NHTSA, 26 of them before this campaign was filed. 7 of those name the suspension, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 4 other recalls published here: 25V619000 (fuel system, diesel), 25V274000 (engine and engine cooling), 24V674000 (service brakes, hydraulic), 22V903000 (exterior lighting).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by General Motors, LLC with NHTSA on September 20, 2023 as campaign 23V642000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-09-20.
Independent developer and analyst