Recall · 23V799000
Chrysler recalled 5 models over steering
185,251
Vehicles covered
5
Models
9
Model years
November 28, 2023
Filed with NHTSA
STEERING:STEERING CONTROL MODULE
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- What it can cause
- Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
- What the dealer does
- Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 185,251 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2023 to 2024, and the defect was reported to NHTSA in 2023, at or before the oldest model year it covers — as current as a recall gets.
Ram vehicles have been recalled over the steering 11 times before this, most recently in November 2019 as 19V812000. That is not evidence the earlier repair failed.
This site holds the complaint record for 5 of the 9 model years the campaign names. Their owners have filed 355 complaints with NHTSA, 22 of them before this campaign was filed. 25 of those name the steering, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 15 other recalls published here, the newest being: 26V495000 (seat belts), 26V327000 (back over prevention), 26V288000 (power train), 25V618000 (trailer hitches).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on November 28, 2023 as campaign 23V799000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-11-28.
Independent developer and analyst