Recall · 23V867000
Volkswagen Group of America recalled the AUDI E-Tron over electrical system
26,866
Vehicles covered
1
Model
4
Model years
December 20, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
- The defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
- What it can cause
- A high-voltage battery that overheats increases the risk of a fire.
- What the dealer does
- Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 26,866 vehicles this is a bigger campaign than 85% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2019 to 2022, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Audi vehicles have been recalled over the electrical system 18 times before this, most recently in December 2023 as 23V842000. That is not evidence the earlier repair failed.
This site holds the complaint record for 3 of the 4 model years the campaign names. Their owners have filed 142 complaints with NHTSA, 52 of them before this campaign was filed. 73 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in September 2019, 4 years before this filing.
The vehicles on this campaign carry 10 other recalls published here, the newest being: 25V900000 (back over prevention), 24V621000 (service brakes, hydraulic), 23V842000 (electrical system), 22V806000 (equipment).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Volkswagen Group of America, Inc. with NHTSA on December 20, 2023 as campaign 23V867000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-12-20.
Independent developer and analyst