CSR
Check a VIN

Look up

About

Audi · NHTSA safety record

2019 Audi E-Tron

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

77

Complaints

4

Crashes

3

Fires

1

Injuries

0

Deaths

Owners of the 2019 Audi E-Tron have filed 77 safety complaints with NHTSA between September 2019 and July 2026. The most complained-about system is the electrical system, named in 34 of them (44%). The typical failure was reported at 10,619 miles, the median across the 14 complaints that gave an odometer reading.

Complaints more than doubled year on year: 22 in the twelve months to 2026-Q1, against 10 in the twelve before.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V900000 · December 19, 2025

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Volkswagen Group of America, Inc. · up to 356,894 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

24V621000 · August 19, 2024

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2024 Audi E-Tron and 2020-2024 Audi E-Tron Sportback vehicles. The fastener that connects the brake pedal and the brake booster may have been improperly assembled during manufacturing, which can cause the brake pedal to detach from the brake booster.
The risk
Brake pedal detachment can cause a loss of brake function and increase the risk of a crash.
The remedy
Dealers will inspect and repair the brake booster, free of charge. Owner notification letters were mailed on October 1, 2024, and November 22, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46P6.

Volkswagen Group of America, Inc. · up to 1,453 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

23V867000 · December 20, 2023

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Volkswagen Group of America, Inc. · up to 26,866 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

23V842000 · December 13, 2023

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk
An overheated outlet or charging cable can increase the risk of a fire.
The remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Volkswagen Group of America, Inc. · up to 93,196 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

19V434000 · June 10, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
The risk
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
The remedy
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Volkswagen Group of America, Inc. · up to 1,646 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 77.

ELECTRICAL SYSTEM 34 44%
UNKNOWN OR OTHER 16 21%
FUEL/PROPULSION SYSTEM 14 18%
ENGINE 10 13%
POWER TRAIN 9 12%
FORWARD COLLISION AVOIDANCE 6 8%
SERVICE BRAKES 5 6%
VISIBILITY/WIPER 4 5%
AIR BAGS 2 3%
EXTERIOR LIGHTING 2 3%
VEHICLE SPEED CONTROL 2 3%
VISIBILITY 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 17.

2019 2024 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 4,000 miles

DUE TO AN ACCIDENT, FRONT AIRBAG WAS DEPLOYED CAUSING A DEEP LACERATION AND A THUMB DISLOCATION TO MY RIGHT HAND ( ACCIDENT WAS ON THE LEFT SIDE AND DIDN'T HIT DRIVER DOOR ) BLOOD STAIN WAS ON THE STEERING WHEEL, ESCALATED THE ISSUE TO AUDI USA STATING THAT THE AIRBAG DEPLOYMENT CAUSED A SERIOUS INJURY THAT COULD HAVE BEEN FATAL BUT THEY SAID THAT AIRBAGS WERE DEPLOYED AS DESIGNED

NHTSA complaint 11341224. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

fire · towed · 111,000 miles

The contact owned a 2019 Audi E-Tron. The contact had pulled into a charging station and had plugged the vehicle in to charge the battery. The contact stated she heard a loud boom 20 minutes after having plugged the vehicle into the charging station. The contact saw white smoke issuing from the rear of the vehicle and then she saw flames issuing from the rear driver-side wheel. The contact stated that prior to the fire department's arrival a passerby and a store employee, from a store that she was parked in front of, extinguished the flames with chemical hand-held fire extinguishers. The contact stated the vehicle was towed to her insurance provider's impound lot for investigation. The

NHTSA complaint 11553426, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

fire

Last night, driving home from the airport, I stopped for a charge at an Electrify America charging station in San Diego, CA. Charging station ID is 200143-03. At the start of the charge, the port caught on fire, shot flames about a foot from the car. Obviously, after the flames subsided, I unplugged it. The DC high voltage pins are melted. I drove home without charging, driving slowly to maximize range and make it home. Luckily, I was not injured by the fire. The vehicle did not report any warnings, errors, codes, or anything. It seems functional. I have not attempted to charge it at home. I reported the incident when it occurred to Electrify America. Their case number is [XXX]. This

NHTSA complaint 11511951, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · 30,000 miles

The contact owned a 2019 Audi E-Tron. The contact stated that while the vehicle was parked in a garage, there was a sudden odor of smoke detected. The contact stated upon discovering the smoke, the contact noticed fumes and flames coming from the engine compartment and the rear undercarriage. The contact stated the vehicle was unoccupied at the time of the fire. The fire was extinguished by the Fire Department. A Fire report was filed. A Police report was not filed. The dealer was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.

NHTSA complaint 11584092. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2019 Audi e-tron will not charge. The charging indicator turns red after a few seconds and charging stops. The issue happens with both my home charger and Electrify America public chargers. The vehicle does not make the normal charging connection/clicking sound. This appears to be a charging system or high-voltage electrical issue. I am concerned about a potential safety defect because the vehicle cannot reliably charge and may leave the vehicle unusable. We have had a lot of heavy rain recently, and I am concerned that moisture or water intrusion may be related to the charging failure. The vehicle will not charge and the charging light turns red after a few seconds. The issue occurs

NHTSA complaint 11753477, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The car stayed for 4 weeks at the dealership and he didn’t able to do the recall

NHTSA complaint 11749137. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
am writing to file a formal complaint regarding my recent experience with the service department at Audi of Cherry Hill concerning my Audi e-tron. My vehicle remained at your dealership for approximately four weeks, during which time no repairs or meaningful progress were made. Instead, I was informed that I would need to approve approximately $13,000 in diagnostic fees before the vehicle would even be inspected or touched. I find this completely unreasonable and unacceptable, particularly given that my vehicle sat idle at your facility for an extended period without any justification. In addition, I am extremely dissatisfied with the customer service and conduct of an employee named Khern.

NHTSA complaint 11749145, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag detection system continues to malfunction. When driving at random times it states the detection system is currently unavailable as well as all the function buttons on the steering wheel.

NHTSA complaint 11733460. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
“Electrical system malfunction- Please park vehicle safely”popping up on the dashboard. This is the second incident of such. Then “ a low battery charge “ warning while charging the car. Warning adds “ battery will charge while driving”. We called the dealer the first time and told to monitor but ok to drive. Then today while traveling almost 3 hours away from home, message pops up again. Dealer contacted and said ok to drive but bring the car asap in shop. Challenges - safety of travelers as issue limits ability to truly know state of charging battery , risk of crash as electrical system main part of EV car. Unsafe conditions putting lives at risk.

NHTSA complaint 11733081. Filed by an owner and not verified by NHTSA or by us.

TIRES:TREAD/BELT
Component: Tires (Front Left) Continental Cross Contact LX 265/45 R21 Incident Description: Driving at highway speed, the front left tire suffered a catastrophic tread delamination. The flailing tread tore the fender and charging cover off of the vehicle. No impact or road hazard occured due to smart manuvering and proximity to the shoulder to pull over. However, this could have been deadly with a family with young children in the car and others on the road. This could have been a near fatal event. The car is currently being looked at by the autobody shop and insurance. There were no warnings or other symptoms prior that would have indicated any issue.

NHTSA complaint 11732559. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi E-Tron

Model year Complaints Recalls Deaths
2022 29 5 —
2021 36 9 —

Other 2019 Audi models

A6 114 Q8 107 Q7 61 Q5 49 A7 43 SQ5 18 A8 14 A5 12

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst