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Audi · NHTSA safety record

2019 Audi SQ5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 19 safety complaints about the 2019 Audi SQ5 with the US government. Of those, 1 describes a crash and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the engine, named in 4 complaints, 21% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2019 to September 2026 · How this is counted

What is on file

19 complaints on file

19

Complaints

1

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 4 · 21%
SERVICE BRAKES 4 · 21%
ELECTRICAL SYSTEM 3 · 16%
EXTERIOR LIGHTING 3 · 16%
AIR BAGS 2 · 11%
STRUCTURE 2 · 11%
VISIBILITY/WIPER 2 · 11%
FORWARD COLLISION AVOIDANCE 1 · 5%
FUEL/PROPULSION SYSTEM 1 · 5%
POWER TRAIN 1 · 5%
STEERING 1 · 5%
SUSPENSION 1 · 5%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 19.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 5.

8 6 4 2
19 20 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2019 Audi SQ5, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall Not rated
Frontal crash Not rated
Frontal, driver Not rated
Frontal, passenger Not rated
Side crash Not rated
Side barrier Not rated
Side pole Not rated
Rollover
Chance of rollover 16.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

21V947000 · December 8, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
The risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Volkswagen Group of America, Inc. · up to 288,991 vehicles across all model years covered

STRUCTURE:BODY

19V737000 · October 16, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
The risk
The detached trim may become a road hazard, increasing the risk of crash.
The remedy
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.

Volkswagen Group of America, Inc. · up to 174,278 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V473000 · June 19, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
The risk
A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
The remedy
Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.

Volkswagen Group of America, Inc. · up to 28 vehicles across all model years covered

WHEELS:HUB

19V416000 · June 5, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
The risk
The detached trim may become a road hazard, increasing the risk of crash.
The remedy
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.

Volkswagen Group of America, Inc. · up to 126,161 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

19V277000 · April 8, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
The risk
A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
The remedy
Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.

Volkswagen Group of America, Inc. · up to 12,645 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash · towed

Collision on highway and airbags did not deploy. White powder was present on dashboard after accident but not deployment of any airbags. Was hit on driver side and pushed off the highway were I struck a metal pole knocked that down and crashed into woods and trees area.

NHTSA complaint 11540323. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 10,300 miles

TL* THE CONTACT OWNS A 2019 AUDI SQ5. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 20 MPH, THE VEHICLE STALLED WITH THE SOS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BY AUDI ROCKLIN LOCATED AT 4448 GRANITE DRIVE, ROCKLIN, CA 95677, TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE BLOWER ACTIVATED INDEPENDENTLY ON SEVERAL OCCASIONS. THERE WAS ALSO A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED THAT NO KEYFOB WAS DETECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,300.

NHTSA complaint 11309874. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Piston skirt extended warranty calls for replacement of the pistons. This does NOT fix the issue if the vehicle was driven long term with damaged pistons. In my case the vehicle started knocking 1000 miles after replacement. Unsafe to drive and I now how to pay for a new engine on my own.

NHTSA complaint 11762508. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brake booster issue

NHTSA complaint 11740518. Filed by an owner and not verified by NHTSA or by us.

ENGINE
There’s a knocking noise coming from the engine that could lead to potential engine failure. There is a known manufacturers defect in these engines. Audi has extended a warranty, but not all cars are eligible. This should be a recall because if the engine fails on a high speed through a highway, it could be a highly dangerous situation

NHTSA complaint 11711317. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Piston skirt recall and warranty. Bulletin number AWA-25-08. Needs investigated. Based off average Audi owner statistics along with NHTSA statistics, when this bulletin was released in August of 2025, over 60% of vehicles with this 3.0T engine code EA839 would be disqualified from repairs for under 80,000 miles.

NHTSA complaint 11705497. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The rear brake lights on my 2019 Audi SQ5 stopped functioning due to a failure of the Comfort System Central Control Module (J393). This defect is documented by Audi in Technical Service Bulletin 2055123/5 and earlier versions. The malfunction causes the “rear lighting warning” to appear in the instrument cluster, and the brake lights do not illuminate when the brake pedal is pressed. The issue is not related to bulbs or wear-and-tear; it is caused by a software defect in the vehicle’s body control module, which results in loss of communication with the rear-lighting system. The failure occurred at approximately 73,000 miles, but the defect existed earlier and is acknowledged by Audi in the

NHTSA complaint 11704064, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

60,000 miles

The contact owns a 2019 Audi SQ5. The contact stated while driving 65 MPH, the front passenger’s side wheel flare detached. The driver’s side wheel flare was loosened. There were no warning lights illuminated. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 67,000.

NHTSA complaint 11660370. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi SQ5

Model year Complaints Recalls Deaths
2025 7 1 —
2021 13 5 —
2020 8 4 —
2018 24 5 —
2015 8 1 —
2014 12 1 —

Other 2019 Audi models

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst