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Audi · NHTSA safety record

2021 Audi SQ5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 13 safety complaints about the 2021 Audi SQ5 with the US government. Of those, 1 person was injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the engine, named in 5 complaints, 38% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2021 to September 2026 · How this is counted

What is on file

13 complaints on file

13

Complaints

0

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 5 · 38%
ELECTRICAL SYSTEM 4 · 31%
POWER TRAIN 3 · 23%
AIR BAGS 1 · 8%
BACK OVER PREVENTION 1 · 8%
ENGINE AND ENGINE COOLING 1 · 8%
EXTERIOR LIGHTING 1 · 8%
FORWARD COLLISION AVOIDANCE 1 · 8%
FUEL/PROPULSION SYSTEM 1 · 8%
SEAT BELTS 1 · 8%
SERVICE BRAKES 1 · 8%
STEERING 1 · 8%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 13.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 4.

8 6 4 2
21 22 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2021 Audi SQ5, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall Not rated
Frontal crash Not rated
Frontal, driver Not rated
Frontal, passenger Not rated
Side crash Not rated
Side barrier Not rated
Side pole Not rated
Rollover
Chance of rollover 16.3%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

BACK OVER PREVENTION:DISPLAY FUNCTION

22V742000 · October 5, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.

Volkswagen Group of America, Inc. · up to 170,296 vehicles across all model years covered

TIRES

22V034000 · January 26, 2022

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
The risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
The remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Volkswagen Group of America, Inc. · up to 31,058 vehicles across all model years covered

ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

21V947000 · December 8, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
The risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Volkswagen Group of America, Inc. · up to 288,991 vehicles across all model years covered

SEAT BELTS:REAR/OTHER:RETRACTOR

21V606000 · August 5, 2021

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Volkswagen Group of America, Inc. · up to 45,496 vehicles across all model years covered

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

21V295000 · April 26, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
The risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
The remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Volkswagen Group of America, Inc. · up to 40,993 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 injured

The pre-sense and/or automatic emergency braking function comes on unnecessarily at least once a week. It will occur when I am driving on the highway and the car thinks there is something in front of me and then the seatbelt will tighten out of nowhere. This is a significant safety risk as it is terrifying and is not being triggered for any legitimate reason. It is so abrupt when it happens that it makes me jump while driving. The worst thing that has happened is yesterday I was going down a ramp toward a parking garage. Out of no where for no legitimate reason while on the beginning of the decline of the ramp, the car automatically applied the e-brake very violently. I was whiplashed

NHTSA complaint 11422338, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I noticed my car started to lose coolant, I checked my water pump and I saw there was a leak on of the hoses. Once I discovered that I also heard a tapping noise coming from the engine. I took it to my local Audi shop, and they discovered that my pistons were going bad. They told me I qualified for the extended piston skirt warranty for my car. While my car was in the shop they replaced all 6 of my pistons. When they told me my car was ready for pick up I picked up my call, drove it for 20 miles and my car started to make a louder tapping noise from the engine bay. I took it back to the dealership the following day they told me they were going to look into it to figure out the problem.

NHTSA complaint 11766280, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The engine water pump on this vehicle is leaking both internally and externally. This vehicle uses the 3.0T (EA839) engine, which uses a vacuum-actuated water pump with a shroud sleeve mechanism. A licensed repair facility diagnosed the failure and estimated repair cost at approximately $5,500. The internal leak path allows coolant to migrate into the vacuum system rather than escape as a visible external leak. This means the failure can progress without producing the puddle or drip that owners are trained to look for during routine visual checks, delaying detection until damage has advanced further and the repair has grown more extensive. At the time of failure I observed low coolant

NHTSA complaint 11763880, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
While driving at normal operational speeds, the vehicle suffered a sudden, un-commanded, and catastrophic loss of motive power while navigating a live traffic intersection. The transmission completely disengaged all gears without warning, rendering the vehicle entirely stationary and immobilized in the path of oncoming traffic. This failure created an immediate, severe safety hazard, exposing the occupants to a high risk of a side-impact or rear-end collision due to the inability to clear the intersection under the vehicle's own power. The vehicle had to be flatbedded to an authorized dealer (Audi - Glenwood Springs). The professional diagnostic evaluation confirmed an internal failure of

NHTSA complaint 11745096, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My car has a known issue with a piston skirt defect that can cause engine failure. Audi of America acknowledged this issue with the EA839 and only warranted an 80k mile warranty. I am outside of that warranty and in risk of catastrophic engine failure that could lead to safety issues on the road. I am worried about my safety in driving this vehicle. Audi of America refuse to cover my car as it is outside of the extended warranty. There are numerous people that have the same issue as several models with the same EA839 engine and are prone to this failure.

NHTSA complaint 11735402. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

39,000 miles

The contact owns a 2021 Audi SQ5. The contact stated that the vehicle was taken for routine service at the dealer, and the contact was informed that the coolant pump was starting to fail. The contact was advised that the mechanic found coolant running through the vac lines. The contact was informed that continuing to drive the vehicle with a failing coolant pump could cause engine damage. The contact had the coolant pump replaced. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, neither the VIN nor the model year was included. The failure mileage was approximately

NHTSA complaint 11687517, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Component/System: Engine and Cooling — Water Pump / Coolant System Vehicle: 2021 Audi SQ5 Engine Code: CWGD Mileage at Failure: 71,000 Date of Incident: 8/6/2025 Audi Denver I’m reporting a known defect affecting my 2021 Audi SQ5 with engine code CWGD. The engine experienced an internal coolant leak from the water pump housing, which is a known issue previously acknowledged by Audi in TSB #19Q5 2022 01, covering earlier 3.0T engines (DEWA/DEWC). Although my engine (CWGD) is not listed in the bulletin, the failure is identical in nature: the plastic thermostat/water pump housing fails internally, leading to coolant loss and potential engine overheating. This issue is widespread among Audi

NHTSA complaint 11678890, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi SQ5

Model year Complaints Recalls Deaths
2025 7 1 —
2020 8 4 —
2019 19 5 —
2018 24 5 —
2015 8 1 —
2014 12 1 —

Other 2021 Audi models

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst