CSR

Audi · NHTSA safety record

2021 Audi Q8

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

29

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2021 Audi Q8 have filed 29 safety complaints with NHTSA between April 2021 and August 2026. The most complained-about system is the electrical system, named in 13 of them (45%). The typical failure was reported at 8,600 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V900000 · December 19, 2025

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Volkswagen Group of America, Inc. · up to 356,894 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V201000 · March 31, 2025

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
The remedy
Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.

Volkswagen Group of America, Inc. · up to 44,387 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

22V742000 · October 5, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.

Volkswagen Group of America, Inc. · up to 170,296 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

22V516000 · July 20, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
The risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Volkswagen Group of America, Inc. · up to 49,443 vehicles across all model years covered

TIRES

22V034000 · January 26, 2022

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
The risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
The remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Volkswagen Group of America, Inc. · up to 31,058 vehicles across all model years covered

SEAT BELTS:REAR/OTHER:RETRACTOR

21V606000 · August 5, 2021

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Volkswagen Group of America, Inc. · up to 45,496 vehicles across all model years covered

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

21V295000 · April 26, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
The risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
The remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Volkswagen Group of America, Inc. · up to 40,993 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 29.

ELECTRICAL SYSTEM 13 45%
ENGINE 6 21%
FUEL SYSTEM, GASOLINE 4 14%
POWER TRAIN 4 14%
BACK OVER PREVENTION 3 10%
FORWARD COLLISION AVOIDANCE 3 10%
STEERING 3 10%
UNKNOWN OR OTHER 3 10%
LANE DEPARTURE 2 7%
EXTERIOR LIGHTING 1 3%
FUEL/PROPULSION SYSTEM 1 3%
SEAT BELTS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 7.

2021 2023 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed · 3,500 miles

The contact owns a 2021 Audi Q8. The contact stated while driving 70 MPH, the vehicle shutoff as the electrical problem, see local dealer warning message appeared on the instrument panel. The contact pulled off to the side of the highway and had the vehicle towed to a local dealer. The vehicle remained in the possession of the dealer and had yet to be diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 3,500.

NHTSA complaint 11432422. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

towed · 60,000 miles

The contact owns a 2021 Audi Q8. The contact stated that while driving at various speeds, the instrument panel failed to operate. The contact stated that while driving 70 MPH, the failure recurred. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure recurred the same day while driving from the dealer. Additionally, the contact stated that the vehicle stalled while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had failed, but the vehicle was not repaired due to the cost. The contact stated that

NHTSA complaint 11687263, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
On multiple occasions, the car states there is a steering malfunction and to stop the car immediately. Power steering fails. The last time I left the car to the dealership to have a recall serviced - it did this. I let the Audi (Fred Lavery Birmingham Michigan) know. They did not respond / did nothing. It has happens at least 10x at varying speeds (some high, med and low speed) since the day I left the dealership

NHTSA complaint 11755728. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I was driving my car would not accelerate on the highway and it almost caused me to get into an accident with my niece in the car. When I took the car to Audi this is what I was told my the service adviser. “Good afternoon. The technician has been looking into the vehicle and has found the cause of the issue. He has found the coolant water pump has failed internally causing coolant to leak internally into the vacuum system. This is causing the vacuum to be blocked for the turbo and thus causing the sluggish feeling when accelerating. In order to fix, the water pump and all compromised vacuum system components need to be replaced. It is a rather extensive job unfortunately.” My car only has

NHTSA complaint 11741357, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. Dealer is not able to do the repair work in a timely manner.

NHTSA complaint 11727957. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Audi Q8 failed water pump leading to severe loss of power and a major safety issue. I was merging on a very busy highway when I had loss of power with my children in the vehicle. This was alarming as I was not able to accelerate as anticipated and had no warning/notice that this was going to occur, and others around me did not know what was going on as well. This is a known complaint and issue in these vehicles and a major safety issue. Audi should stand behind their quality and it is dissapointing costly repair that shouldn’t be needed at 50 k (right outside of warranty). This issue can cause a detrimental accident.

NHTSA complaint 11714623. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The engine (internal mechanical failure) malfunctioned. The vehicle developed a persistent ticking/knocking noise from the engine bay, and the authorized Audi dealer diagnosed the issue as requiring a full engine replacement. The vehicle is currently available for inspection upon request. A catastrophic engine failure presents a risk of sudden loss of power, stalling, or engine seizure, which could occur while driving at speed or in traffic. This creates a potential risk of loss of vehicle control, inability to accelerate, or being stranded in unsafe conditions, endangering both the driver and other motorists. The problem was confirmed by an authorized Audi dealership, which diagnosed the

NHTSA complaint 11711800, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi Q8

Model year Complaints Recalls Deaths
2024 22 3
2020 26 3
2019 107 5

Other 2021 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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