CSR

Audi · NHTSA safety record

2021 Audi Q3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 15 safety complaints about the 2021 Audi Q3 with the US government. Of those, 2 describe a crash, 2 people were injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the fuel and propulsion system, named in 4 complaints, 27% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2021 to August 2026 · How this is counted

What is on file

15 complaints on file

15

Complaints

2

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FUEL/PROPULSION SYSTEM 4 · 27%
ELECTRICAL SYSTEM 3 · 20%
ENGINE 3 · 20%
SEAT BELTS 2 · 13%
UNKNOWN OR OTHER 2 · 13%
EXTERIOR LIGHTING 1 · 7%
FORWARD COLLISION AVOIDANCE 1 · 7%
FUEL SYSTEM, GASOLINE 1 · 7%
LANE DEPARTURE 1 · 7%
SEATS 1 · 7%
STEERING 1 · 7%
STRUCTURE 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 15.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 4.

8 6 4 2
21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2021 Audi Q3, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 16.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

STEERING

26V590000 · September 11, 2026

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
The risk
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
The remedy
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.

Volkswagen Group of America, Inc. · up to 208,724 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE

22V673000 · September 8, 2022

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Audi Q3 vehicles. The vent pipe within the fuel tank may have been damaged during fuel tank assembly.
The risk
A damaged vent pipe may allow fuel to spill out of the filler neck when the fuel cap is opened, increasing the risk of an injury.
The remedy
Dealers will inspect the internal vent pipe for damage and replace the charcoal canister and the fuel tank, if necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 20DS.

Volkswagen Group of America, Inc. · up to 13,004 vehicles across all model years covered

SEAT BELTS:REAR/OTHER:RETRACTOR

21V606000 · August 5, 2021

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Volkswagen Group of America, Inc. · up to 45,496 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

2 injured · crash · towed

I was traveling approximately 50 mph on a highway when we were rear-ended. The car spun around and we were both thrown forward due to the malfunctioning of both the driver and passenger seat belts. Further inspection found the rear seatbelts as well did not function properly. Both the driver and front passenger seats reclined and broke during the impact of the accident. The passenger sustained head injuries and had to be taken by ambulance to the hospital. The driver's left arm was injured.

NHTSA complaint 11534285. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST

crash · towed

I was driving down a one lane road in my car that is less than a month old, when all of a sudden my car aggressively veered to the right over the shoulder line, then it veered to the left over the yellow line and then the right again and it kept going over the line down a slight embankment into the woods about 30 feet. All the while the steering and brakes completely failed and would not work and the car was beeping. The only thing that stopped me was hitting a boulder. I kept trying to brake. My foot was pressed all the way down to the floor and it would not stop. It was terrifying. There was a witness who told me I must have had angels watching over me as I was not injured nor was anyone

NHTSA complaint 11428430, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

towed · 94,000 miles

The contact owns a 2021 Audi Q3. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel seized. The " Steering Failure " message was displayed. The vehicle was driven to the shoulder of the road. The contact's two minor children were seated in the rear seat of the vehicle during the failure. The vehicle was towed to the dealer, where the vehicle was diagnosed with steering wheel sensor failure and steering wheel wiring harness failure. The contact was informed that the steering sensors and steering wheel wiring harness needed to be replaced. The vehicle was not repaired. The

NHTSA complaint 11757395, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

67,000 miles

The contact owns a 2021 Audi Q3. The contact stated while attempting to refuel the vehicle, fuel spilled out of the filler neck and fell onto the ground. The vehicle was taken to dealer, where it was diagnosed and determined that the fuel tank needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 22V673000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered because the VIN was not included in a recall. The failure mileage was approximately 67,000.

NHTSA complaint 11741834. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I am reporting a recurring fuel system defect affecting my Audi Q3, consistent with Safety Recall 20YF – Suction Jet Pump. The problem began as difficulty refueling and now mirrors an identical issue I experienced with a previous Audi A3, which ultimately leaked fuel severely both while driving and when parked. That incident put me and my passengers in danger and caused breathing difficulties from fumes. The Q3 now shows the same early signs — gas pump shutoff, failed refueling attempts, and multiple $200 credit card holds at stations without fuel entering the tank. Audi replaced the tank in 2024, but the issue returned. This is not an ordinary maintenance issue — it is a serious safety

NHTSA complaint 11664032, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
By the dome light, it leaks water when it is pouring rain very heavily. It also drips water by the passenger side shade visor. The dome lights will dim and get brighter consistently as it is dripping. the driver side headlight also gets foggy when it rains, which causes the one side of the vehicle not being able to see out from. The rain in the inside goes near the electrical outlets and sometimes gets into it, if i dont wipe the water away. At night time it is dangerous, with the lights dimming & getting brighter , while also leaking from the top as I have to dry it, try to turn the lights off and drive at the same time. No specific date this has occured, it has happened for approximately

NHTSA complaint 11663688, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The car stalled while driving. There were no warning lights or indicators before the failure. The car was unable to be restarted so it was towed to a mechanic. It was discovered the car was out of gas however the gauge read there was still a lot of gas in the tank. We then took the car to an Audi service center and they informed us it was one of the gas tank sensors that was faulty. They replaced the first sensor and charged us $1k and that didn’t fix the problem so they contacted Audi and were told it was a faulty second sensor inside the gas tank and the only fix is to replace the whole tank. We opted not to replace the tank at this time. After further research I found that the sensor we

NHTSA complaint 11646861, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2021 Audi Q3 SUV had been very dangerous to drive stalling, stopping on the highway and shuttering for about two weeks. While I was going about 70 miles an hour my vehicle stalled. It lead to me almost being killed and rear ended. My vehicle had been displaying a stop start malfunction code and check engine light. I contacted Audi USA Roadside Assistance. Paloma R. Said they would help and towed me to Audi of Jacksonville on Atlantic. I was told the diagnosis was $300 and it would go towards fixing the vehicle. However, my vehicle was not fixed properly with them charging me $300 separate from the repair. My total came to $855, they are a scam. Alex told me over the phone that the $300

NHTSA complaint 11642776, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi Q3

Model year Complaints Recalls Deaths
2026 5 1 —
2024 18 2 —
2022 33 5 —
2020 65 3 —
2019 10 4 —
2018 26 1 —
2017 8 3 —
2016 28 3 —
2015 23 2 —

Other 2021 Audi models

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst