CSR

Audi · NHTSA safety record

2020 Audi Q3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

64

Complaints

2

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2020 Audi Q3 have filed 64 safety complaints with NHTSA between November 2019 and August 2026. The most complained-about system is the electrical system, named in 22 of them (34%). The typical failure was reported at 1,937 miles, the median across the 35 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

20V786000 · December 16, 2020

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q3 vehicles. The brake pedal plate can bend or detach under the pressure applied during sudden stopping.
The risk
A bent or detached brake pedal plate decreases the contact area for the driver's foot and increases the risk of a crash.
The remedy
Audi will notify owners, and dealers will inspect the weld between the brake pedal and the brake pedal plate and, as necessary, replace the entire brake pedal, free of charge. The recall began January 12, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46i7.

Volkswagen Group of America, Inc. · up to 313 vehicles across all model years covered

SEATS

20V644000 · October 19, 2020

The defect
Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.
The risk
The incorrect bolt connection could fail, increasing the risk of injury in the event of a crash.
The remedy
Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 72L4.

Volkswagen Group of America, Inc. · up to 1 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 64.

ELECTRICAL SYSTEM 22 34%
ENGINE 20 31%
UNKNOWN OR OTHER 18 28%
FUEL/PROPULSION SYSTEM 10 16%
STEERING 9 14%
POWER TRAIN 6 9%
VEHICLE SPEED CONTROL 6 9%
SERVICE BRAKES 5 8%
EXTERIOR LIGHTING 4 6%
STRUCTURE 4 6%
AIR BAGS 2 3%
ENGINE AND ENGINE COOLING 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 20.

2019 2020 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

crash · towed

I was driving on a highway at 65 miles per hour, it was a rental car and the car automatically short stopped by itself and i was unable to move it. the dashboard lights looked like they were blinking and then my car was hit from behind

NHTSA complaint 11537356. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

We purchased a 2020 Audi Q3 (36000 miles) from Carvana on December 5, 2024, and it was reported as having no past accidents. It was stolen on January 7. It was recovered on January 20 after the thieves crashed it into a telephone pole. The car sustained significant damage and there is evidence of blood on the interior. We have no idea the extent of any injuries because the thieves fled the scene. Our concern is that when we inspected the vehicle, we noticed that the airbags did not deploy.

NHTSA complaint 11637265. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The sunroof leaked during rain causing both known and unknown damage to electrical components in the overhead panel. Lights came on and went off intermittently.

NHTSA complaint 11754419. Filed by an owner and not verified by NHTSA or by us.

TIRES:MARKINGS
Last week 4/28/26, I purchased four Crossclimate 2 235/50R19 tires from Costco in [XXX] . Order #XXX. My question is two of the tires do not have a DOT number on the side wall. Two tires have DOT [1426] Along with [047X]. The other tires only have [047X]. No week or year of manufacture. Those tires appear to have a white powdery coating on the sidewall. I asked the technician at Costco about the missing DOT date on two of the tires. He didn't seem to know what I was taking about. Is it legal to sell tires without the DOT manufacturer date? Are theses tires safe to drive? Thanks for taking time to answer this question. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

NHTSA complaint 11735380, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
I purchased this vehicle new in June 2020. Since January 2022, it has experienced recurring water intrusion into the passenger cabin during heavy rain. Water leaks from the ceiling around the overhead console near the front reading/map lights. During heavy rain, water pools and causes the interior lights to turn on unexpectedly while driving. Generally, the lights cannot be turned off or immediately reactivate, creating a safety hazard at night. Water also drips onto the infotainment screen and center stack controls. To try to protect interior electronics, I have used absorbent materials to cover the center stack while parked and to wipe water while driving, which is distracting and unsafe.

NHTSA complaint 11712778, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I purchased my 2020 Audi Q3 in August of 2020. I am submitting this complaint regarding the recurring and unacceptable issue with my Audi. In February of 2023 my vehicle started shaking and stalled while driving. I could not restart for awhile, after a few minutes it restarted. I took it to Audi and they verified that the output of fuel pump did not meet minimum flow. They replaced the pump. Then in November of 2025 my car stalled again, doing the same thing, after a few minutes it would restart but kept intermittently stalling. This Fuel Pump malfunctioned again, and now this time both of them were not working properly. Both the High Pressure and Low Pressure Fuel pump was replaced again

NHTSA complaint 11709675, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Rear hatch randomly operable / inoperable. "Reset" computer without success. Dangerous situation as anything inside hatch is not not accessible. Was told by Audi that the entire rear hatch latch system needs replacement and this is "a common issue"...

NHTSA complaint 11682115. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I purchased a 2020 Audi Q3 S-Line (VIN: [XXX] ) on [XXX], with 27,564 miles on it. I bought the vehicle from a dealership that specializes in high-end aftermarket cars, and they provided a maintenance report stating the vehicle had passed all inspections at the time of sale. The vehicle had been imported from Canada to the U.S., and the Carfax report reflected consistent maintenance at authorized Audi dealerships in Canada, including a full inspection and alternator/electrical system check roughly a year before my purchase — with no problems reported. In early July 2025, I began experiencing issues with the MMI system: •A loud, persistent humming sound when using Bluetooth or the radio

NHTSA complaint 11674681, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi Q3

Model year Complaints Recalls Deaths
2024 17 2
2022 32 5
2021 14 2
2019 10 3
2018 26 1
2016 28 3
2015 22 2

Other 2020 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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