2020 Audi A4 Allroad

The defect

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

The risk

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

The remedy

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Volkswagen Group of America, Inc. · up to 31,058 vehicles across all model years covered

The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .

NHTSA complaint 11689152. Filed by an owner and not verified by NHTSA or by us.

Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then this spring, starting in mid-March the car started to experience the MMI reboots more often, say 6-7 times over an hour long car ride. This started to happen more often, and then it would be around 4-5 times in a 20 minute car ride. I noticed that when this would happen, it would cause issues with the backup camera (the camera would stop function during the 60 second reboot. Also, if a parking …

NHTSA complaint 11679710, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The MMI (Information and entertainment system) spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in March 2025. It seems there are numerous TSBs (filed with NHTSA) that point to available software updates that should be applied to address infotainment-related issues. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year …

NHTSA complaint 11676213, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Infotainment system began to randomly reboot after about 20min and then overtime every 2-3 minutes.

NHTSA complaint 11676022. Filed by an owner and not verified by NHTSA or by us.

Audi infotainment system (MMI) randomly reboots necessitating user input and causing distraction while driving.

NHTSA complaint 11674513. Filed by an owner and not verified by NHTSA or by us.

Audi mmi/infotainment reboots repeatedly while driving. It removes my attention from driving and is extremely distracting. Also fails when backing up and back up camera goes black. I have not taken to a dealer as this has been a frequent problem among other 2020 Audi owners.

NHTSA complaint 11673855. Filed by an owner and not verified by NHTSA or by us.