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Audi · NHTSA safety record

2020 Audi A4 Allroad

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 30 safety complaints about the 2020 Audi A4 Allroad with the US government. Of those, no death is recorded. One recall campaign is open against it, covering the tires.

The most complained-about system is the electrical system, named in 20 complaints, 67% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2023 to September 2025 · How this is counted

What is on file

30 complaints on file

30

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints fell 39% year on year: 11 in the twelve months to 2026-Q2, against 18 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 20 · 67%
BACK OVER PREVENTION 12 · 40%
UNKNOWN OR OTHER 10 · 33%
FORWARD COLLISION AVOIDANCE 2 · 7%
ENGINE 1 · 3%
LANE DEPARTURE 1 · 3%
VISIBILITY/WIPER 1 · 3%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 30.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 29.

32 24 16 8
23 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2020 Audi A4 ALLROAD, and it is a separate question from what owners report going wrong later.

Test SW AWD
Overall Not rated
Frontal crash Not rated
Frontal, driver Not rated
Frontal, passenger Not rated
Side crash
Side barrier
Side pole
Rollover Not rated
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

TIRES

22V034000 · January 26, 2022

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
The risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
The remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Volkswagen Group of America, Inc. · up to 31,058 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE
The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen while at highway speeds or while backing up .

NHTSA complaint 11689152. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episodes of the car's main entertainment touch screen rebooting in the middle of the car being operated. This usually would only happen once or twice during maybe an hour long car ride. Then this spring, starting in mid-March the car started to experience the MMI reboots more often, say 6-7 times over an hour long car ride. This started to happen more often, and then it would be around 4-5 times in a 20 minute car ride. I noticed that when this would happen, it would cause issues with the backup camera (the camera would stop function during the 60 second reboot. Also, if a parking

NHTSA complaint 11679710, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The MMI (Information and entertainment system) spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in March 2025. It seems there are numerous TSBs (filed with NHTSA) that point to available software updates that should be applied to address infotainment-related issues. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year

NHTSA complaint 11676213, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Infotainment system began to randomly reboot after about 20min and then overtime every 2-3 minutes.

NHTSA complaint 11676022. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Audi infotainment system (MMI) randomly reboots necessitating user input and causing distraction while driving.

NHTSA complaint 11674513. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Audi mmi/infotainment reboots repeatedly while driving. It removes my attention from driving and is extremely distracting. Also fails when backing up and back up camera goes black. I have not taken to a dealer as this has been a frequent problem among other 2020 Audi owners.

NHTSA complaint 11673855. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A4 Allroad

Model year Complaints Recalls Deaths
2018 9 3 —
2017 31 5 —
2016 15 3 —
2015 25 4 —
2014 46 4 —
2013 87 4 —

Other 2020 Audi models

A4 127 Q3 65 A5 60 Q7 28 Q8 28 A6 25 Q5 25 S5 25

Complaints on file, same model year.

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst