CSR

Audi · NHTSA safety record

2017 Audi A4 Allroad

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

31

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2017 Audi A4 Allroad have filed 31 safety complaints with NHTSA between November 2016 and January 2023. The most complained-about system is the air bags, named in 14 of them (45%). The typical failure was reported at 12,250 miles, the median across the 22 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V547000 · July 24, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
The risk
A disabled passenger air bag increases the risk of injury in the event of a crash.
The remedy
Audi will notify owners, and dealers will install cable ties to the harness, free of charge. The recall began September 9, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Audi's number for this recall is 74D9.

Volkswagen Group of America, Inc. · up to 145,337 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V836000 · November 27, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
The risk
If the air bag does not deploy correctly in the event of a crash, it can increase the risk of an injury.
The remedy
Volkswagen will notify owners, and dealers will inspect the air bag mounting screw, tightening or replacing it as necessary, free of charge. The recall began December 19, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Y4.

Volkswagen Group of America, Inc. · up to 12 vehicles across all model years covered

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

17V675000 · October 25, 2017

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
The risk
The sharp edges of the speaker trim increase the risk of injury to vehicle occupants.
The remedy
Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge. The recall began March 13, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 70G6.

Volkswagen Group of America, Inc. · up to 31,323 vehicles across all model years covered

SEAT BELTS:PRETENSIONER

16V955000 · December 29, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
The risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
The remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 5,947 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

16V642000 · September 6, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy
Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

Volkswagen Group of America, Inc. · up to 79,895 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 31.

AIR BAGS 14 45%
SEATS 8 26%
UNKNOWN OR OTHER 7 23%
ELECTRICAL SYSTEM 4 13%
SERVICE BRAKES 4 13%
SEAT BELTS 3 10%
ELECTRONIC STABILITY CONTROL (ESC) 2 6%
WHEELS 2 6%
ENGINE 1 3%
STEERING 1 3%
TIRES 1 3%
VISIBILITY 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 9.

2016 2019 2023
2016 to 2023

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · 3,000 miles

AFTER PARKING MY CAR, MY DAUGHTER, THE PASSENGER IN THE RIGHT BACK SEAT, OPENED THE DOOR TO GET OUT OF THE CAR. SHE SUDDENLY FELT ACUTE PAIN ON THE TOP OF HER FOOT AND SAW BLOOD GUSHING OUT OF IT. I WENT TO HER SIDE OF THE CAR AND SAW AN AVULSION OF THE SKIN ON THE TOP RIGHT OF THE FOOT, AND BLOOD ALL OVER THE FLOOR OF THE CAR AND THE DOOR. A SHARP PIECE OF METAL TRIM LABELED "BANG & OLUFSON" (SEE PHOTO) HAD SEMI-DETACHED FROM THE DOOR PANEL AND LACERATED HER FOOT, PIERCING THROUGH HER FOOT AND COMING OUT BETWEEN HER TOES. THIS METAL TRIM PIECE LOOKED LIKE A SHARP KNIFE BLADE, AND HAD COME OUT OF ITS GLUED SPOT ON THE DOOR, STICKING OUT AT A 25-30 DEGREE ANGLE. I PUT PRESSURE ON THE WOUND

NHTSA complaint 11033873, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured · 83,867 miles

The contact owns a 2017 Audi A4. The contact stated while driving 50 MPH with the front driver's seat heater engaged, she felt a burning sensation as the seat was overheating. There was no warning light illuminated. The contact disengaged the seat heater. The contact stated that upon arriving at her destination and exiting the vehicle, she noticed that a portion of the seat's lumbar support had melted and created a hole. Additionally, the contact noticed that there was a hole in her coat. There was no warning light illuminated. There was no injury sustained. The contact was able to drive to her residence. The dealer was notified of the failure and informed the contact that there was no

NHTSA complaint 11501571, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

crash · towed · 3,800 miles

A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY.

NHTSA complaint 10926549, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 12,000 miles

I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.

NHTSA complaint 10971541. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11459238. Filed by an owner and not verified by NHTSA or by us.

SEATS
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The contact was concerned that there was a software update that needed to be performed before the recall repair could be performed. Parts distribution disconnect.

NHTSA complaint 11455052. Filed by an owner and not verified by NHTSA or by us.

SEATS
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11451970. Filed by an owner and not verified by NHTSA or by us.

SEATS
The contact owns a 2017 Audi A4. The contact received a notification for NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The dealer was initially notified about the recall; and confirmed that parts were not yet available. The manufacturer was also notified of the recall and the contact was given the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11447892. Filed by an owner and not verified by NHTSA or by us.

SEATS
The contact owns a 2017 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11442083. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A4 Allroad

Model year Complaints Recalls Deaths
2020 30 1
2018 9 3
2016 14 3
2015 25 4
2014 46 4
2013 86 4

Other 2017 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst