CSR

Audi · NHTSA safety record

2018 Audi A4 Allroad

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

3

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2018 Audi A4 Allroad have filed 9 safety complaints with NHTSA between July 2018 and May 2022. The most complained-about system is the air bags, named in 3 of them (33%). The typical failure was reported at 9,645 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V547000 · July 24, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi RS5 Sportback, 2018 S5 Cabriolet, S5 Sportback, S5 Coupe, S4 Sedan, A5 Cabriolet, A5 Sportback, A5 Coupe, and 2017-2018 A4 Sedan and A4 Allroad vehicles. Oxidation on the Passenger Occupant Detection System (PODS) connecting cable may cause the software to misdiagnose a malfunction and disable the passenger air bag.
The risk
A disabled passenger air bag increases the risk of injury in the event of a crash.
The remedy
Audi will notify owners, and dealers will install cable ties to the harness, free of charge. The recall began September 9, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Audi's number for this recall is 74D9.

Volkswagen Group of America, Inc. · up to 145,337 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V836000 · November 27, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Audi A5 Sportback and 2017-2018 Audi A4 Allroad vehicles. A passenger air bag module mounting screw may not have been sufficiently tightened, possibly affecting the deployment of the air bag in the event of a crash.
The risk
If the air bag does not deploy correctly in the event of a crash, it can increase the risk of an injury.
The remedy
Volkswagen will notify owners, and dealers will inspect the air bag mounting screw, tightening or replacing it as necessary, free of charge. The recall began December 19, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Y4.

Volkswagen Group of America, Inc. · up to 12 vehicles across all model years covered

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

17V675000 · October 25, 2017

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
The risk
The sharp edges of the speaker trim increase the risk of injury to vehicle occupants.
The remedy
Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge. The recall began March 13, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 70G6.

Volkswagen Group of America, Inc. · up to 31,323 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

AIR BAGS 3 33%
ELECTRICAL SYSTEM 3 33%
SERVICE BRAKES 2 22%
UNKNOWN OR OTHER 2 22%
ELECTRONIC STABILITY CONTROL (ESC) 1 11%
ENGINE 1 11%
SEATS 1 11%
STRUCTURE 1 11%
VEHICLE SPEED CONTROL 1 11%
VISIBILITY/WIPER 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 6.

2018 2019 2022
2018 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 21,000 miles

The contact owned a 2018 Audi A4. The contact stated that while driving approximately 25 MPH a second vehicle crashed into the passenger side front end of the vehicle. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained a fractured left wrist, concussion, lumbar injury and left arm injury. No other injuries to the second driver were reported. The vehicle was towed away and later deemed a total loss. A police report was taken at the scene. The local dealer and manufacturer were notified of the incident. The failure mileage was 21,000.

NHTSA complaint 11466707. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed · 12,290 miles

INVOLVED IN A THREE CAR REAR-END ACCIDENT. I WAS THE VERY FRONT CAR (CAR 1, WHITE 2018 AUDI A4) WHICH WAS COMPLETELY STOPPED THAT TOOK THE LEAST FORCE OF THE IMPACT. CAR 2 (TESLA MEDEL S) WAS ALSO STOPPED BUT TOOK BRUNT OF FORCE FROM AT FAULT CAR 3 (DODGE SUV) WHO CAME BARRELING IN. MY CAR TOOK MINOR DAMAGE TO THE REAR YET MY 2018 AUDI A4'S COLLISION PROTOCOLS DISABLED MY CAR AND LEFT IT COMPLETELY UNDRIVEABLE. THE SEAT BELTS ALSO PULLED BACK AND LOCKED UP LEAVING ME UNABLE TO REBUCKLE MY SEAT BELT AFTER THE ACCIDENT. THIS MEANT I WAS STUCK IN THE MIDDLE OF A BUSY HIGHWAY UNABLE TO MOVE TO THE SHOULDER WITH NO PROTECTION BESIDES THE SHELL OF THE VEHICLE. AFTER THE FIRE DEPARTMENT ARRIVED 15

NHTSA complaint 11183719, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · towed · 7,000 miles

MY SON JUST CRASHED MY 2018 AUDI A4 WITH PRE SENSE BASIC AND CITY. $20K DAMAGE IN THE FRONT! NO AIR BAG DEPLOYED. IT HAPPENED ON A HIGHWAY DURING MORNING RUSH HOUR IN HEAVY TRAFFIC. HE WAS DRIVING AROUND 40MPH, TRAFFIC SLOW DOWN AND HE DID NOT REALIZE UNTIL IT WAS TOO LATE. HE BRAKED HARD, BUT THE AUTO BRAKE NEVER KICKED IN.

NHTSA complaint 11233605. Filed by an owner and not verified by NHTSA or by us.

SEATS
The contact owns a 2018 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint 11445972. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

13,000 miles

REAR VIEW CAMERA IS INTERMITTANT WHEN IN REVERSE AND BACKING UP THE VEHICLE. SOMETIMES THERE IS NO REAR VIEW CAMERA WHILE BACKING UP. MULTIPLE TRIPS TO AUDI DEALER - NOT FIXED. LOANER CAR FROM DEALER, 2018 AUDI A5 HAD EXACTLY THE SAME PROBLEM. NO REAR CAMERA - RADIO SCREEN INSTEAD. BUG IN AUDI SOFTWARE - THIS MODEL NEEDS TO BE RECALLED TO FORCE AUDI TO FIX THIS SAFETY PROBLEM. TWO PICTURES PROVIDED - ONE IS MY A4 AND THE OTHER IS THE AUDI A5 LOANER : BOTH SHOW THE CARS IN REVERSE AND THE RADIO SCREEN DISPLAYED - NOT THE REAR VIEW CAMERA LATEST OCCURANCE WAS 10/19 NO PICTURE TAKEN.

NHTSA complaint 11269731. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* THE CONTACT OWNS A 2018 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V547000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI OF STEVENS CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 215-9341) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint 11245827. Filed by an owner and not verified by NHTSA or by us.

ELECTRONIC STABILITY CONTROL (ESC)

4,900 miles

WHILE DRIVING ON HIGHWAY ALL INTERIOR ELECTRICAL SYSTEMS SHUT DOWN. CRUISE CONTROL FEATURE WAS DISABLED FOR SEVERAL HOURS. WHILE STOPPED AT A LIGHT, AUDI PRE SENSE WAS ENGAGED AND SEATBELTS TIGHTENED UNNECESSARILY. PARKING SENSORS CAUSE CAR TO QUICKLY STOP UNNECESSARILY WHILE REVERSING OUT OF DRIVEWAY OR PARALLEL PARKING. NOISE COMING FROM THE TRUNK AT LEFT REAR WHEEL AREA WHEN DRIVING OVER BUMPS IN ROAD, RIVET WAS REPLACED. CAR WAS TAKEN TO HENDRICKS AUDI SOUTH AUSTIN FOR REPAIRS MULTIPLE TIMES.

NHTSA complaint 11245450. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A4 Allroad

Model year Complaints Recalls Deaths
2020 30 1
2017 31 5
2016 14 3
2015 25 4
2014 46 4
2013 86 4

Other 2018 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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