CSR

Audi · NHTSA safety record

2018 Audi A3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

33

Complaints

1

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2018 Audi A3 have filed 33 safety complaints with NHTSA between March 2020 and June 2026. The most complained-about system is the air bags, named in 17 of them (52%). The typical failure was reported at 23,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

FUEL SYSTEM, GASOLINE

24V110000 · February 14, 2024

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Volkswagen Group of America, Inc. · up to 261,257 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

21V198000 · March 22, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.

Volkswagen Group of America, Inc. · up to 153,152 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

RQ23007

Closed recall query · opened December 12, 2023 · closed July 1, 2024 · led to recall 24V110

the gasoline fuel system

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 33.

AIR BAGS 17 52%
FUEL/PROPULSION SYSTEM 5 15%
ELECTRICAL SYSTEM 4 12%
ENGINE 4 12%
POWER TRAIN 4 12%
UNKNOWN OR OTHER 4 12%
TIRES 3 9%
SEATS 2 6%
BACK OVER PREVENTION 1 3%
EXTERIOR LIGHTING 1 3%
FORWARD COLLISION AVOIDANCE 1 3%
SEAT BELTS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 13.

2020 2021 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

My wife was impacted on the drivers side very hard by another vehicle, enough to total the car, and the side airbags did not deploy

NHTSA complaint 11433490. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured

The vehicle pre-sense stopped the vehicle due to the detection of an object however, there was no object. This happened going forward and in reverse multiple times, causing the car to come to a sudden, abrupt stop even at speeds in excess of 30mph. This resulting in my teen daughter having bruising from the seat belt. The car was taken to the dealership and the dealership recalibrated the control unit. The vehicle continues to unnecessarily activate pre-sense when in reverse, and causes the car to come to an abrupt halt despite there being no object. The system may be responding to shadows. Numerous returns to the service department continue to yield “no codes”. The PODS system was recalled

NHTSA complaint 11582606, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Coolant Water Pump and Thermostat -- Coolant temperature indicator gauge runs from normal to high after about 10-15 miles drive. Coolant levels are good and no signs of leak. Engine light is activated along with warning messages. Engine Warning: Drive System Malfunction. Please call for service. The vehicle goes into "Limp Mode" and warns to not exceed 4,000 rpm. I am in the process of having this repaired by a mechanic. FYI--- There was a previous RECALL for this in 2017. Clearly the problem still occurs.

NHTSA complaint 11745097. Filed by an owner and not verified by NHTSA or by us.

TIRES
225/45-R18 DOT(17/22) On September 6, 2025, I purchased a 2018 Audi A3 (VIN [VIN], 56,634 miles) delivered by Carvana. Within days, I had the vehicle inspected at multiple independent repair shops. Each shop documented that all four tires showed dry rot and cracking and advised immediate replacement due to risk of tire failure. On September 10, 2025, I contacted Carvana and followed their warranty claim process. After escalation, on September 18, 2025, I was informed that Carvana determined “the tires are not bad enough” and denied replacement. The vehicle was delivered with unsafe tires that pose a serious risk of blowout or loss of vehicle control, endangering both the driver and others

NHTSA complaint 11688724, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Hello, I dropped my car off at Audi and Dominion in San Antonio Texas on Thursday July 10th for a repair this was a recall for the fuel pump system in something in the mechatronic controls. They had my car until Saturday I was informed that the repairs were done under warranty. Then on Saturday July 19th as I began to drive the vehicle a alert for my transmission malfunction appeared on my dashboard and I Lost first gear. I had my car taken to Audi on Dominion where I was informed by several service staff that this is a common malfunction after the last software update that was done the week prior and that it could take up to 48 hours to do the repair and recall warranty work on my vehicle.

NHTSA complaint 11675534, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Audi had a recall on my 2018 A3 for a Passenger Occupant Detection System. in July 2023, Audi replaced the PODS Sensor mat. Recently, the same car has encountered the same issue. The PODS light indicates the airbag is off even if a passenger is sitting in the seat. There has been not repair work since July 2023, that would impact the PODS. And the warning lights reappeared after a period of normalcy. I feel this is an incomplete recall remedy and Audi is now wanting to charge me for the repair

NHTSA complaint 11668621. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
My 2018 Audi A3 began having fuel-related issues after receiving the recall service for campaign 20YF (Suction Jet Pump Seal) at an authorized Audi dealership. I first took the vehicle to an independent mechanic, because the check engine light came on, and there was a strong fuel smell. Most concerning, fuel leaked heavily from the front part of the engine, posing an extreme fire risk. who performed a diagnostic and found the following faults: Cold start fuel pressure performance fault Fuel rail/system pressure too low Fuel rail pump control valve stuck open Injector 4 leaking fuel The mechanic replaced injector 4 and installed new seals. However, the fuel leak continued, so I decided to

NHTSA complaint 11668082, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I was driving on the freeway at 60 mph when I received a warning code of a transmission problem. The code said the car was driveable but I should take it in for service. About 1-2 minutes after that the car lost all power. Unfortunately I broke down in the left lane in a construction zone without a shoulder. The state patrol had to temporarily shut down all three lanes of the highway to push me out of the traffic lane I was blocking. That was unsafe for me and for the state patrol and for the tow truck driver. The car was up to date on all recommended service, had been acting normally until the moment it failed, had not given me any warnings and is only 6 years old. I had the car towed to

NHTSA complaint 11662230, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A3

Model year Complaints Recalls Deaths
2022 9 6
2020 16 3
2019 10 3
2017 44 2
2016 81 3
2015 90 2
2013 20 3
2012 43 4
2011 43 4
2010 50 5

Other 2018 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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