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Audi · NHTSA safety record

2011 Audi A3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

43

Complaints

0

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2011 Audi A3 have filed 43 safety complaints with NHTSA between May 2011 and March 2023. The most complained-about system is the air bags, named in 20 of them (47%). The typical failure was reported at 50,100 miles, the median across the 25 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

19V862000 · December 4, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Volkswagen Group of America, Inc. · up to 226 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

18V082000 · January 30, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

Volkswagen Group of America, Inc. · up to 162,782 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V079000 · February 10, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2006 Volkswagen Passat sedans and wagons, 2005-2013 Audi A3, and 2006-2009 Audi A4 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. The recall began March 2017. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 151,767 vehicles across all model years covered

FUEL SYSTEM, DIESEL

11V490000 · October 3, 2011

The defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
The risk
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
The remedy
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

VOLKSWAGEN OF AMERICA, INC · up to 168,275 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Diesel Fuel Injector Line Leakage

PE11023

Closed preliminary evaluation · opened August 2, 2011 · closed December 2, 2011 · led to recall 11V490000

the diesel fuel system

By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No. 11V-490).The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built from September 2009 through September 2011.According to Volkswagen, in U.S. applications of the above cited TDI vehicles including engine codes CJAA and CBEA, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and RPM conditions.This resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.As a contributing factor, VW indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.Lines manufactured in these periods were installed in vehicles produced in the following 10 months:December 2008, January-February 2009, October 2009, March-April 2010 and September-December 2010.Injector lines using this material exhibit a significantly higher failure rate.Dealers will replace injector line #2 in all vehicles built in these months.In addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.Analysis of NHTSA complaints, VW complaints, VW field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.The leaking line was not identified in 62 of the vehicles.For the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.Almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by VW, which accounted for approximately one-quarter of the recalled vehicles.The failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (IPTV).The failure rate for injector line #2 in other production months of recalled vehicles is 0.8 IPTV.The leak/repair rates for the other injector lines are all well under 1 IPTV.The action taken by Volkswagen is sufficient to resolve the issues raised by this investigation. The agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. Accordingly, this investigation is closed.

High-Pressure Fuel Pump Failure

EA11003

Closed engineering analysis · opened February 7, 2011 · closed March 27, 2015

the diesel fuel system, the fuel system

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any design or manufacturing defects in the subject TDI Clean Diesel pumps and has stated that the subject pumps were designed, tested and approved for use in the United States market, with substantial design margins for fuels that are out of specification.Volkswagen believes that misfueling with gasoline is the primary cause of HPFP drivetrain failures in the field.Only the Q7 vehicles were built with misfuel protection devices.In May 2013 Volkswagen initiated a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf and A3 vehicles.Volkswagen implemented misfuel protection devices in all of the subject models beginning in MY 2013. ODI?s analysis of HPFP drivetrain failure incidents indicates that most failures do not result in engine stall while driving and, when pump drivetrain failure does result in stall while driving, it is usually preceded by numerous warning symptoms (e.g., glow plug warning lamp, chime, limp mode, and driveability symptoms).The failure data for the subject vehicles show relatively low stalling rates (less than one percent at three years in service) for each of the pump designs used in the subject vehicles.There have been no reports of crashes, injuries or fatalities related to the alleged defect. Based on these facts, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.For additional information, see the closing report in the document file for EA11-003.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 43.

AIR BAGS 20 47%
ENGINE 6 14%
FUEL/PROPULSION SYSTEM 6 14%
ELECTRICAL SYSTEM 4 9%
FUEL SYSTEM, DIESEL 4 9%
EXTERIOR LIGHTING 3 7%
POWER TRAIN 3 7%
EQUIPMENT ADAPTIVE/MOBILITY 1 2%
STEERING 1 2%
STRUCTURE 1 2%
UNKNOWN 1 2%
VEHICLE SPEED CONTROL 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 8.

2011 2017 2023
2011 to 2023

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire · 75,000 miles

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VEHICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

NHTSA complaint 10780706. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
answering questions above: -body control module fuse, possibly engine comopartment fuse box itself -intermittent exterior lighting outages -no dealer / independent service center has inspected -not been inspected by anyone -no warnings, just bulb-out warnings once the issue started longform description: Last week, I was experiencing intermittent light outages on the right side of my car (2011 audi a3 TDI) . It started wednesday 3/22, during my morning commute to work, when I was exiting highway and turned on my right turn signal all the exterior lights on the right side of my car started flickering, and stopped. Same thing happened the next morning, except worse, applying my brakes would

NHTSA complaint 11514484, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
ESP malfunctioned while driving on highway: tires braked several times rapidly on one side without warning, making car difficult to control. Immediately took foot off gas and had to steer out of a small fishtail. At the time I was driving at normal speed, not cornering aggressively or anything, on a smooth dry road. In heavy traffic or on a wet road this could have resulted in a crash. On just a couple occasions shortly before this occurred, while going around corners at highway or near-highway speeds there was a sensation that the steering direction suddenly "slipped" a notch, with a sort of thunk from the tires. At the time I attributed it to unseen road bumps, but after experiencing the

NHTSA complaint 11425743, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag warning light came on. Dealer said passenger seat occupancy sensor must be replaced, at cost of $1500-3000 since it's 5 months past my warranty. Numerous Audi models from 2012 onward have a recall for this sensor, but not my 2011 model (yet). Other automakers have extended their warranty for this safety-critical part -- BMW to 15 years, for example. Technicians could not tell me if the sensor error means all airbags are disabled, passenger airbag only is disabled, or passenger airbag is always-on (dangerous for children).

NHTSA complaint 11425738. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

70,000 miles

MY SON WAS DRIVING MY 2011 AUDI A3 TDI TO THE GYM AT NIGHT WHEN HE CALLED ME THE CAR WOULD NOT ACCELERATE AND HAD A WARNING LIGHT COME ON. I TOLD HIM TO GOOGLE IT AND HE FOUND OUT IT WAS A GLOW PLUG INDICATOR. I TOLD HIM TO CONTINUE DRIVING IT IN THE LIMP MODE. THE CAR DIED WHILE MOVING AND MY SON WAS ABLE TO COAST INTO A PARKING LOT. THIS COULD OF BEEN A DIFFERENT STORY ON A BUSY INTERSTATE. I HAD TO PICK HIM UP AND HAD THE CAR TOWED IN THE MORNING. TO FIND OUT THIS CAR IS NOTORIOUS FOR CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE AND THAT IS EXACTLY WHAT HAPPENED. WHEN I SAY CATASTROPHIC, METAL IS SHREDDED AND GOES INTO THE INJECTORS AND CONTAMINATES EVERYTHING THAT CARRIES FUEL. IT IS

NHTSA complaint 11297247, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

68,630 miles

INTERMITTENT FAILURE OF EXTERIOR LIGHTS TO INCLUDE HEADLIGHTS, TURN SIGNAL LIGHTS, AND BRAKE LIGHTS DURING DRIVING. THE FIRST OCCURRENCE WAS AT NIGHT. FAULT SEEMS TO BE (ENGINE) TEMPERATURE DEPENDENT (I.E. - DOES NOT SEEM TO OCCUR WHEN ENGINE BAY IS COLD). ISSUE CONTINUED TO OCCUR INTERMITTENTLY FOR SEVERAL DAYS (UNTIL THE PARTS IN THE FOLLOWING DESCRIPTION WERE REPLACED). THE PLASTIC HOUSING FOR A 30 AMPERE FUSE (POSITION F16) IN THE ENGINE COMPARTMENT WAS PARTIALLY MELTING. THE MELTED FUSE RESIDUE WORKED ITSELF INTO THE FUSE BOX TERMINALS (CAUSING DAMAGE OF THE FUSE BOX) AND CAUSING A FAULTY CONNECTION WHICH IN TURN CAUSED THE INTERMITTENT FAILURES OF THE EXTERIOR LIGHTS. I HAVE ATTACHED

NHTSA complaint 11217163, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

75,000 miles

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTING POWERED OFF INTERMITTENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. IN ADDITION, MULTIPLE ELECTRICAL WARNING INDICATORS ILLUMINATED AND BOTH TURN SIGNALS, BRAKE LIGHTS, AND THE PASSENGER SIDE HEADLIGHT STOPPED WORKING. THE VEHICLE WAS TAKEN TO AUDI OF MISSION VIEJO (LOCATED AT 28451 MARGUERITE PKWY, MISSION VIEJO, CA 92692, (949) 359-4053), WHERE IT WAS DIAGNOSED THAT THE PLASTIC BODY OF FUSE F16 MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE

NHTSA complaint 11210671, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A3

Model year Complaints Recalls Deaths
2022 9 6
2020 16 3
2019 10 3
2018 33 2
2017 44 2
2016 81 3
2015 90 2
2013 20 3
2012 43 4
2010 50 5

Other 2011 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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