CSR

Audi · NHTSA safety record

2012 Audi A3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

43

Complaints

1

Crashes

2

Fires

0

Injuries

0

Deaths

Owners of the 2012 Audi A3 have filed 43 safety complaints with NHTSA between July 2013 and June 2022. The most complained-about system is the air bags, named in 31 of them (72%). The typical failure was reported at 66,557 miles, the median across the 12 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

19V862000 · December 4, 2019

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Volkswagen Group of America, Inc. · up to 226 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

18V082000 · January 30, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

Volkswagen Group of America, Inc. · up to 162,782 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V079000 · February 10, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2006 Volkswagen Passat sedans and wagons, 2005-2013 Audi A3, and 2006-2009 Audi A4 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. The recall began March 2017. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 151,767 vehicles across all model years covered

FUEL SYSTEM, DIESEL

11V490000 · October 3, 2011

The defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
The risk
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
The remedy
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

VOLKSWAGEN OF AMERICA, INC · up to 168,275 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Diesel Fuel Injector Line Leakage

PE11023

Closed preliminary evaluation · opened August 2, 2011 · closed December 2, 2011 · led to recall 11V490000

the diesel fuel system

By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No. 11V-490).The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built from September 2009 through September 2011.According to Volkswagen, in U.S. applications of the above cited TDI vehicles including engine codes CJAA and CBEA, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and RPM conditions.This resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.As a contributing factor, VW indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.Lines manufactured in these periods were installed in vehicles produced in the following 10 months:December 2008, January-February 2009, October 2009, March-April 2010 and September-December 2010.Injector lines using this material exhibit a significantly higher failure rate.Dealers will replace injector line #2 in all vehicles built in these months.In addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.Analysis of NHTSA complaints, VW complaints, VW field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.The leaking line was not identified in 62 of the vehicles.For the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.Almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by VW, which accounted for approximately one-quarter of the recalled vehicles.The failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (IPTV).The failure rate for injector line #2 in other production months of recalled vehicles is 0.8 IPTV.The leak/repair rates for the other injector lines are all well under 1 IPTV.The action taken by Volkswagen is sufficient to resolve the issues raised by this investigation. The agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. Accordingly, this investigation is closed.

High-Pressure Fuel Pump Failure

EA11003

Closed engineering analysis · opened February 7, 2011 · closed March 27, 2015

the diesel fuel system, the fuel system

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any design or manufacturing defects in the subject TDI Clean Diesel pumps and has stated that the subject pumps were designed, tested and approved for use in the United States market, with substantial design margins for fuels that are out of specification.Volkswagen believes that misfueling with gasoline is the primary cause of HPFP drivetrain failures in the field.Only the Q7 vehicles were built with misfuel protection devices.In May 2013 Volkswagen initiated a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf and A3 vehicles.Volkswagen implemented misfuel protection devices in all of the subject models beginning in MY 2013. ODI?s analysis of HPFP drivetrain failure incidents indicates that most failures do not result in engine stall while driving and, when pump drivetrain failure does result in stall while driving, it is usually preceded by numerous warning symptoms (e.g., glow plug warning lamp, chime, limp mode, and driveability symptoms).The failure data for the subject vehicles show relatively low stalling rates (less than one percent at three years in service) for each of the pump designs used in the subject vehicles.There have been no reports of crashes, injuries or fatalities related to the alleged defect. Based on these facts, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.For additional information, see the closing report in the document file for EA11-003.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 43.

AIR BAGS 31 72%
ELECTRICAL SYSTEM 6 14%
EXTERIOR LIGHTING 5 12%
FUEL/PROPULSION SYSTEM 4 9%
ELECTRONIC STABILITY CONTROL (ESC) 1 2%
SERVICE BRAKES, HYDRAULIC 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 13.

2013 2016 2022
2013 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

EXTERIOR LIGHTING

fire · 40,750 miles

THE F16 FUSE WHICH IS RECALLED ON THE VW SIDE MELTED, CAUSING THE SMELL OF BURNT PLASTIC AND EXTERIOR LIGHTS GOING OUT WHILE DRIVING ON THE INTERSTATE AT NIGHT. THE DEALER ON TOP IF THIS REFUSES TO ACKNOWLEDGE THIS ISSUE, AND WILL NOT PROPERLY FIX THE CAR. I REPLACED THE FUSE WITH ANOTHER, THE RECALL ON THE VW SIDE IS 13V569000, AOA CLAIMS THEY DO NOT HAVE THIS PROBLEM, VW REDESIGNED THE FUSE PANELS IN ITS 2012 GOLF/TIGUAN/JETTA, BUT THE AUDI A3 STILL USES THE EXACT SAME FUSE AND FUSE PANEL AS THE MODELS ON THE RECALL LIST AND TSB LIST. *TR

NHTSA complaint 10682609. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 50,209 miles

WHILE DRIVING MY LIGHTS WOULD RANDOMLY GO OUT BOTH DURING DAY AND NIGHT. DASH WARNING WOULD BE BULB OUT NEEDING REPLACING BUT NOTHING WAS EVER WRONG WITH THE BULBS OR TURN SIGNALS. ISSUE WAS INTERMITTENT AND WARNING WOULD GO AWAY ON IT'S OWN OR AFTER CAR RESTARTED. LATER WHEN DASH WARNING CAME ON AND STAYED ON I TOOK IT INTO SERVICE WHICH LATER WAS DIAGNOSED TO BE A MELTED FUSE BOX PANEL ON F16 & F17. BOTH FUSE SLOTS WERE MELTED ALONG WITH F16 FUSE (15AMP) AND BURN MARKS ALONG THE HOUSING. THE DEALERSHIP REPAIRED IT BUT WOULD NOT COVER THE REPAIR UNDER WARRANTY OR ACKNOWLEDGE THE KNOWN ISSUE WHICH WAS RECALLED ON VW SIDE BUT NOT BY AUDI. THE FUSEBOX IS 1K0937125D. AUDI OF AMERICA SHOULD

NHTSA complaint 10790335, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · 90,000 miles

I HAVE HAD A RECALL ON MY VEHICLE AND HAVE BEEN TRYING TO GET IT REPLACED AT AUDI SINCE 2016, I HAVE SENT EMAILS TO THE GENERAL MANAGER AND THEY KEPT SAYING "THEY DO NOT HAVE THE AIRBAGS IN STOCK". I HAVE TRIED ANOTHER AUID AND GERT THE SAME ANSWER.

NHTSA complaint 11156978. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The tail light bulbs melts plastic and can cause fire. My light indicator came on. When I checked the bulb, the internal structure was melted. I ordered exact model from a junk yard. When I received, I noticed it had the same issue and the internal structure was melting from heat of light bulb. Both Left and Right Tail light structures were melting. Potential fire hazard.

NHTSA complaint 11468825. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
air bag came on in dash. even though the air bag was recalled and fixed by dealer

NHTSA complaint 11446150. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
THIS CAR WAS TOTALLY DESTROYED IN 2012 AND THEREFORE NO LONGER NEEDS THE AIRBAG RECALL TO BE ACCOMPLISHED. PLEASE REMOVE THIS RECALL NOTICE FROM THE DATABASE.

NHTSA complaint 11229869. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI CARLSBAD (5425 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-9490) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA complaint 11193835. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
CARBON BUILDUP ON FUEL INJECTORS AFTER 60K, DEALERSHIP IS DENYING EXTENDED WARRANTY COVERAGE. IT'S COMMON ISSUE WITH DI ENGINES, THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE MAINTENANCE.

NHTSA complaint 11150212. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A3

Model year Complaints Recalls Deaths
2022 9 6
2020 16 3
2019 10 3
2018 33 2
2017 44 2
2016 81 3
2015 90 2
2013 20 3
2011 43 4
2010 50 5

Other 2012 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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