2012 Audi A5 Cabriolet

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

The risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The remedy

Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

Volkswagen Group of America, Inc. · up to 162,782 vehicles across all model years covered

The defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

The risk

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

The remedy

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 659,493 vehicles across all model years covered

TAKATA RECALL MY AUDI DEALER [AUDI OF HUNTINGTON NY] HAS BEEN TELLING ME FOR THE PAST FEW YEARS THAT THEY DO NOT HAVE THE REPLACEMENT AIRBAG. I HAVE SPOKEN TO THEM AND IT IS ALWAYS "ON ORDER, WE WILL CALL YOU". THEN I RECEIVE A POST CARD FROM AUDI OF HUNTINGTON TO CALL FOR THE RECALL SERVICE....AND SAME STORY. AS I SAID, THIS IS THE PAST FEW YEARS. I CAN'T BELIEVE THERE IS NO REPLACEMENT PART. COULD YOU INQUIRE SO THAT I DO NOT WIND UP SERIOUSLY INJURED BECAUSE OF MY DEALER'S FAILURE AND NEGLECT. *JS

NHTSA complaint 11185412. Filed by an owner and not verified by NHTSA or by us.

106,000 miles

MY CAR HAS HAD THE ADD OIL LIGHT ON MANY TIMES TO WHICH I HAVE TAKEN IT TO THE DEALER. FIRST TIME THEY TOLD ME IT WAS A WATER PUMP FAILURE. I REPLACED AND PAID FOR THE WATER PUMP. SECOND TIME A YEAR LATER I RETURNED TO HEAR THAT THE WATER PUMP FAILED AGAIN ONLY THIS TIME IT WAS THE CAM BEARING LADDER THAT FAILED WHICH IN TURN CAUSED THE WATER PUMP TO FAIL. BOTH TIMES I ASKED IF THE WATER PUMP IS REPLACED SHOULD I REPLACE THE TIMING BELT, I AM TOLD IT IS A TIMING CHAIN AND DOES NOT NEED TO BE REPLACED. THEN THE LIGHT COMES ON AGAIN I TAKE IT BACK TO THE DEALER TO BE CHECKED THEY SAY IT IS FINE. TWO MONTHS LATER THE LIGHT COMES BACK ON, WHILE DRIVING TO THE GAS STATION TO GET OIL I TURN …

NHTSA complaint 11102635, quoted in part. Filed by an owner and not verified by NHTSA or by us.

MY VEHICLE IS IMPACTED BY THE TAKATA AIRBAG SAFETY ISSUE. I RECENTLY RECEIVED A FOLLOW UP LETTER FROM AUDI INDICATING THAT I SHOULD "SCHEDULE THIS RECALL REPAIR IMMEDIATELY, EVEN IF AN INTERIM REPAIR WAS RECENTLY DONE." UPON CALLING THE LOCAL AUDI DEALERS THEY ALL INDICATE THAT THE MANUFACTURER (AUDI) HAS NOT YET SHIPPED THE NECESSARY PARTS TO EFFECT THE REPAIR, AND THEY HAVE BEEN WAITING FOR THE PARTS SINCE EARLY TO MID MARCH 2018. IF AUDI IS NOT READY TO REPAIR THE VEHICLES THEN THE COMMUNICATION TO THE VEHICLE OWNERS SHOULD INDICATE THIS CLEARLY. IT NOW FEELS LIKE AUDI IS COVERING THEMSELVES BY STATING THEY ARE READY TO MAKE A REPAIR WHICH THEY ARE CLEARLY NOT YET READY FOR.

NHTSA complaint 11083976. Filed by an owner and not verified by NHTSA or by us.

TL* THE CONTACT OWNS A 2012 AUDI A5 CABROLET. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI ALBUQUERUE, 8900 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11078727. Filed by an owner and not verified by NHTSA or by us.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MOHEGAN LAKE AUDI (1791 E MAIN ST, MOHEGAN LAKE, NY 10547) WHO STATED THAT THEY WOULD RECEIVE THE PARTS IN SEPTEMBER AND PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11003708. Filed by an owner and not verified by NHTSA or by us.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 10959908. Filed by an owner and not verified by NHTSA or by us.