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Audi · NHTSA safety record

2010 Audi A5 Cabriolet

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 16 safety complaints about the 2010 Audi A5 Cabriolet with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering the air bags.

The most complained-about system is the air bags, named in 15 complaints, 94% of the total. The typical failure was reported at 53,500 miles, the median across the 5 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2016 to April 2018 · How this is counted

What is on file

16 complaints on file

16

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 15 · 94%
ENGINE 1 · 6%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 16.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 11.

12 9 6 3
16 17 18

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2018.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2010 Audi A5 Cabriolet. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

18V082000 · January 30, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

Volkswagen Group of America, Inc. · up to 162,782 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V078000 · February 10, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 659,493 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

53,500 miles

TAKATA RECALL. RECEIVED RECALL NOTICE FEB 2016. OUR 2010 AUDI A5 CABRIOLET HAS BEEN SCHEDULED TWICE WITH AUDI JACKSONVILLE TO HAVE THE TAKATA AIRBAG REPLACED. BOTH TIMES WE HAVE BEEN TOLD, AFTER THE CAR ARRIVED, THAT THEY DID NOT HAVE THE PARTS AND THEY COULD NOT GET INFORMATION FROM AUDI ON WHEN THEY WOULD GET THE PARTS. AUDI JACKSONVILLE EVEN SCHEDULED THE SECOND APPOINTMENT SAYING THEY HAD THE PARTS AND WHEN CAR ARRIVED SAID THEY DID NOT HAVE THE PARTS. FIRST APPOINTMENT WAS OCTOBER 28, 2017. SECOND APPOINTMENT WAS DECEMBER 6, 2017. STILL NO WORD FROM AUDI ON WHEN PARTS MAY ARRIVE.

NHTSA complaint 11054131. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUDI OF DANBURY (25 SUGAR HOLLOW RD, DANBURY, CT 06810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11041908. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
MY DEALER HAS NO ETA ON THE REPLACEMENT AIRBAG INFLATER DELIVERY SO I CAN NOT GET IT REPLACED

NHTSA complaint 11023697. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5 CABRIOLET. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (AUDI FORT MYERS IN FORT MYERS, FLORIDA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 10995594. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TAKATA RECALL - I HAVE RECEIVED NO INFORMATION FROM AUDI REGARDING WHEN THE TAKATA AIRBAGS WILL BE REPLACED IN MY FLORIDA REGISTERED 2010 AUDI A5 CABRIOLET DESPITE THE RECALL BEING ANNOUNCED OVER A YEAR AGO.

NHTSA complaint 10986124. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

41,000 miles

TAKATA RECALL SAFETY RECALL WAS RECEIVED LAST APRIL 2016. AS OF TODAY, AUDI CLAIMS THEY HAVE NO REPLACEMENT PARTS AND THAT THE NTSA SAYS IT'S SAFE FOR ME TO CONTINUE DRIVING MY CAR. I WOULD LIKE TO KNOW HOW I CAN GET MY CAR REPAIRED NOW.

NHTSA complaint 10969542. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A5 Cabriolet

Model year Complaints Recalls Deaths
2012 14 2 —
2011 14 2 —

Other 2010 Audi models

Q5 100 A4 64 S4 60 A3 50 A5 34 Q7 29 A6 17 S5 Cabriolet 8

Complaints on file, same model year.

Every Audi on this site — 155 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst