CSR

Audi · NHTSA safety record

2010 Audi A6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

17

Complaints

2

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2010 Audi A6 have filed 17 safety complaints with NHTSA between March 2010 and October 2018. The most complained-about system is the air bags, named in 11 of them (65%). The typical failure was reported at 64,000 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V427000 · June 22, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2005-2008 Audi A4 Sedan, A4 Avant, S4 Avant and S4 Sedan, 2007-2008 RS4 Sedan, 2004 RS4 Cabriolet, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2005-2011 A6 Sedan, 2006-2011 A6 Avant, and 2007-2011 S6 Sedan vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Audi has notified owners, and dealers will replace the passenger frontal air bag with an alternate remedy part, free of charge. The recall began June 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R7. Note: This recall supersedes recalls 16V382, 17V032 and 18V004 and includes vehicles that may have had their air bag previously replaced under one of those campaigns.

Volkswagen Group of America, Inc. · up to 237,947 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V004000 · January 4, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2010-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles, ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone B" above, Volkswagen is recalling certain 2009 Audi A4 Cabriolet and S4 Cabriolet vehicles, and 2009-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Audi mailed an interim owner notification March 02, 2018. When parts to perform the recall repair become available, Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall is expected to begin in June 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69U1. Note: This recall has been superseded by 18V427.

Volkswagen Group of America, Inc. · up to 10,166 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V382000 · June 1, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2004-2008 Audi A4, and 2005-2011 Audi A6 vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Volkswagen is recalling certain model year 2004-2008 Audi A4, and 2005-2008 Audi A6 vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Volkswagen is recalling model year 2004 Audi A4 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owner notification letters were mailed April 28, 2017. Owners may contact Audi customer service at 1-800-822-2834.

Volkswagen Group of America, Inc. · up to 194,453 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 17.

AIR BAGS 11 65%
SEAT BELTS 3 18%
ELECTRICAL SYSTEM 2 12%
ENGINE AND ENGINE COOLING 2 12%
TIRES 2 12%
ENGINE 1 6%
EXTERIOR LIGHTING 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 7.

2010 2017 2018
2010 to 2018

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

fire · 113,000 miles

TL* THE CONTACT OWNS A 2010 AUDI A6. WHILE DRIVING 45 MPH, THE VEHICLE OVERHEATED AND STEAM APPEARED UNDER THE PASSENGER SIDE OF THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

NHTSA complaint 11142320. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 75,000 miles

TL* THE CONTACT OWNS A 2010 AUDI A6. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SEAT BELT UNLATCHED INDEPENDENTLY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.

NHTSA complaint 10860965. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash · 64,000 miles

BLINKING DRIVERS SIDE HEADLIGHT. AUDI HAS TECHNICAL SERVICE BULLETIN AND WILL NOT REPAIR FOR FREE !! TERE REASONING IS IS THAT I HAVE OVER 100 K MILES. I REPORTED THIS TO THEM WHEN I HAD 62 K MILES AND THEY SAID IT NEVER BLINKED WHEN THEY TESTED IT (NOT TRUE) THIS IS A MAJOR SAFETY HAZARD AT NIGHT AND THEY WANT TO CHARGE ME OVER $1,000 DOLLARS TO FIX....THIS SHOULD BE A RECALL AS IT IS A SAFETY ISSUE!!!IN FACT AUDI CORPORATE IS AWARE AND ARE PICKING AND CHOOSING WHO GETS THE REPAIR FOR FREE!

NHTSA complaint 10888510. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (AUDI FAIRFIELD, 435 COMMERCE DR., FAIRFIELD, CT 06825) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT TAKATA FILING FOR BANKRUPTCY. THE CONTACT HAD NOT

NHTSA complaint 11088850, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

94,000 miles

TAKATA RECALL I JUST BECAME AWARE OF THIS RECALL.

NHTSA complaint 11039326. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
2010 AUDI A6. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER SIDE AIRBAG RECALL NOTICE. *LD UPDATED 08/03/2017 *JS

NHTSA complaint 11001009. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
"TAKATA RECALL'' THEY HAVE YET TO SEND THE AIRBAGS TO AUDI TO BEGIN REPLACING THE DANGEROUS AIR BAGS. ALSO AUDI HAS NOT TAKEN RESPONSIBILITY IN REPLACING MY READ LEFT AND RIGHT SEAT BELTS THE BOTH GOT STUCK IN THE HOUSING. SO I CANNOT HAVE NONE IN BACK OR IN PASSENGER SEAT. NEED HELP

NHTSA complaint 11006331. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
AIRBAG RECALL: TAKATA

NHTSA complaint 10995336. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A6

Model year Complaints Recalls Deaths
2021 15 11
2020 24 9
2019 114 7
2018 11 2
2017 20 3
2016 51 3
2015 22 4
2014 41 4
2013 52 6
2012 59 8
2011 21 3

Other 2010 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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