CSR

Audi · NHTSA safety record

2017 Audi A6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

20

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2017 Audi A6 have filed 20 safety complaints with NHTSA between June 2017 and June 2026. The most complained-about system is the air bags, named in 6 of them (30%). The typical failure was reported at 14,100 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

19V035000 · January 16, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase risk of a fire.
The remedy
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Volkswagen Group of America, Inc. · up to 74,881 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

18V370000 · June 4, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
The risk
If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
The remedy
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

Volkswagen Group of America, Inc. · up to 139,249 vehicles across all model years covered

SEAT BELTS:PRETENSIONER

16V955000 · December 29, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
The risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
The remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 5,947 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 20.

AIR BAGS 6 30%
STEERING 5 25%
ENGINE 4 20%
ELECTRICAL SYSTEM 2 10%
LANE DEPARTURE 2 10%
UNKNOWN OR OTHER 2 10%
FORWARD COLLISION AVOIDANCE 1 5%
VEHICLE SPEED CONTROL 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 5.

2017 2023 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

towed · 35,000 miles

TL* THE CONTACT OWNS A 2017 AUDI A6. THE CONTACT STATED THAT AFTER RESTARTING THE VEHICLE, THE POWER STEERING, ABS, AND ETC WARNING LIGHTS ILLUMINATED. THE INSTRUMENT PANEL HOWEVER WAS INOPERABLE. A MESSAGE INDICATING THAT THE VEHICLE WAS UNSAFE TO DRIVE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AUDI OF RICHMOND LOCATED AT 15292 BROAD ST, HENRICO, VA 23233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT WATER HAD BACKED UP INTO THE FIRE WALL AND DAMAGED THE COMPUTER SYSTEM. THE FAILURE WAS DUE TO THE PROXIMITY TO THE DRAINAGE PANEL AND THE FIRE WALL. THE CONTACT WAS INFORMED THAT THE COMPUTER IMAGE PROCESSING MODULE AND CAMERA MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE

NHTSA complaint 11352991, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
My power steering went out & then all of a suffen I was driving & my steering wheel would not move my wheels

NHTSA complaint 11746966. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Frequent motor mounts failure, and leakage of hydraulic fluid from both left and right mounts. Motor mounts failure have occurred about three times in the last four years. After some online research and reading, found out that other newer Audi owners are having a similar issues with their mount amounts at low mileage just like myself.

NHTSA complaint 11632423. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine mounts failed. They are fluid damped and the seals failed and leaked and now the motor is sitting loose in a metal on metal condition with the mounts collapsed. Additionally the manifold and timing chain cover leaks. Additionally the water pump failed. This is all on a car with <75k miles. Problems have been noted by mechanics including Audi dealership. No warning lamps except during pump failure causing engine to over heat

NHTSA complaint 11596583. Filed by an owner and not verified by NHTSA or by us.

STEERING
There is an issue with the power steering control module that causes a lot of error codes to populate. Many of the codes are generic and hard to diagnose, even with Audi certified diagnostic equipment/tools. When this code initially presented, ~9 months ago, there was a red steering wheel light on the dash. I found a company that repairs these modules with these specific codes (I’d imagine good business since this is a common issue); while I got power steering to work, there are codes that still recommend full replacement of the power steering module (Audi certified diagnostic equipment). This error in the module causes complete loss of power steering, with serious risk to safety of all

NHTSA complaint 11549295, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION
Passengers side blind spot warning system is intermittent working. Vehicle fails to register tractor trailer and cars on a random basis. Dealer states no codes, however it won’t show codes or an issue if it isn’t aware there is a vehicle present. Offered video proof of sensor not working properly, dealer still refused to repair.

NHTSA complaint 11543568. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Air bags deployed

NHTSA complaint 11522083. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A6

Model year Complaints Recalls Deaths
2021 15 11
2020 24 9
2019 114 7
2018 11 2
2016 51 3
2015 22 4
2014 41 4
2013 52 6
2012 59 8
2011 21 3
2010 17 3

Other 2017 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
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