CSR

Audi · NHTSA safety record

2018 Audi A6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

0

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2018 Audi A6 have filed 11 safety complaints with NHTSA between March 2020 and March 2026. The most complained-about system is the engine, named in 7 of them (64%). The typical failure was reported at 11,800 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

19V035000 · January 16, 2019

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase risk of a fire.
The remedy
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

Volkswagen Group of America, Inc. · up to 74,881 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

18V370000 · June 4, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
The risk
If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
The remedy
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

Volkswagen Group of America, Inc. · up to 139,249 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

ENGINE 7 64%
FUEL/PROPULSION SYSTEM 4 36%
UNKNOWN OR OTHER 2 18%
AIR BAGS 1 9%
ELECTRICAL SYSTEM 1 9%
POWER TRAIN 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 5.

2020 2023 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

fire

February 27, at approximately 1:20am my vehicle caught fire while parked in the driveway after sitting for about 9 hours. The fire originated near the gas tank. The fire department was called, there is a fire report being conducted. Audi was notified.

NHTSA complaint 11723814. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Audi is unable to correct the recall repairs despite several attempts by us to schedule. Advised parts are no longer available and were not available during 2 previous attempts to repair.

NHTSA complaint 11723830. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2018 Audi A6 3.0T diagnosed a coolant leak due to water pump failure at less than 43k miles on March 27, 2024. In July 2023 (at less than 39k miles), the vehicle's thermostat was replaced due to a coolant leak. These are substantial failures in terms of risk to engine damage and cost to consumer, within a time and mileage period where a consumer should not expect these issues.

NHTSA complaint 11579713. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The main water pump failed earlier than expected at 48000miles. Dealer mentioned that water pump should not fail so early

NHTSA complaint 11562566. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Coolant leak, warning light signified an issue with the cooling system. Took vehicle to Audi dealership service department; they confirmed there is a big coolant leak with the coolant pump and thermostat. Vehicle inspected by Audi Sewell dealership for repairs. Symptoms appeared approximately 11/19/23, 2 weeks days prior to taking into the dealership. I had the oil changed at a non-Audi supplier); I informed service technician coolant warning light was on and service tech informed me vehicle was low on coolant. He replaced oil and topped off coolant on 11/19. Service light was no longer on; 2 weeks after the light came on again so i reported to Audi on 12/1/23 for repairs. Audi confirmed

NHTSA complaint 11559166, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

52,000 miles

The contact owns a 2018 Audi A6. The contact stated that the EPC and engine warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was notified of an unstated recall. The contact called the local dealer and was informed that the repair was not covered under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed about a buyback, but no additional assistance was provided. The failure mileage was approximately 52,000.

NHTSA complaint 11550363. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A6

Model year Complaints Recalls Deaths
2021 15 11
2020 24 9
2019 114 7
2017 20 3
2016 51 3
2015 22 4
2014 41 4
2013 52 6
2012 59 8
2011 21 3
2010 17 3

Other 2018 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
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