CSR

Audi · NHTSA safety record

2011 Audi A6

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

21

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2011 Audi A6 have filed 21 safety complaints with NHTSA between March 2011 and June 2026. The most complained-about system is the air bags, named in 12 of them (57%). The typical failure was reported at 57,000 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V427000 · June 22, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2005-2008 Audi A4 Sedan, A4 Avant, S4 Avant and S4 Sedan, 2007-2008 RS4 Sedan, 2004 RS4 Cabriolet, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2005-2011 A6 Sedan, 2006-2011 A6 Avant, and 2007-2011 S6 Sedan vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Audi has notified owners, and dealers will replace the passenger frontal air bag with an alternate remedy part, free of charge. The recall began June 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R7. Note: This recall supersedes recalls 16V382, 17V032 and 18V004 and includes vehicles that may have had their air bag previously replaced under one of those campaigns.

Volkswagen Group of America, Inc. · up to 237,947 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

18V004000 · January 4, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2010-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles, ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone B" above, Volkswagen is recalling certain 2009 Audi A4 Cabriolet and S4 Cabriolet vehicles, and 2009-2011 Audi A6 Avant, A6 Sedan and S6 Sedan vehicles registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Audi mailed an interim owner notification March 02, 2018. When parts to perform the recall repair become available, Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall is expected to begin in June 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69U1. Note: This recall has been superseded by 18V427.

Volkswagen Group of America, Inc. · up to 10,166 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

16V382000 · June 1, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2004-2008 Audi A4, and 2005-2011 Audi A6 vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Volkswagen is recalling certain model year 2004-2008 Audi A4, and 2005-2008 Audi A6 vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Volkswagen is recalling model year 2004 Audi A4 vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owner notification letters were mailed April 28, 2017. Owners may contact Audi customer service at 1-800-822-2834.

Volkswagen Group of America, Inc. · up to 194,453 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 21.

AIR BAGS 12 57%
ELECTRICAL SYSTEM 3 14%
SEATS 3 14%
ENGINE 2 10%
EQUIPMENT 1 5%
POWER TRAIN 1 5%
STEERING 1 5%
UNKNOWN OR OTHER 1 5%
VEHICLE SPEED CONTROL 1 5%
WHEELS 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 7.

2011 2016 2026
2011 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 66,000 miles

TL* THE CONTACT OWNED A 2011 AUDI A6. THE CONTACT STATED WHILE DRIVING 40 MPH, WHEN HE CRASHED (T-BONED) ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED INJURIES ON HIS 2 LOWER DISC AND REQUIRED SURGERY AND ALSO HAD BACK SURGERY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS. THE CONTACT CALLED LOCAL DEALER AUDI TACOMA LOCATED AT 1701-B ALEXANDER AVE E, FIFE, WA 98424, (253) 475-3832 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS). THE FAILURE MILEAGE WAS

NHTSA complaint 11361879, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The car throw a EPC warning light which cause the car to go n limp mode. With doing research ot has to do with the transmission. This cause the car to drive sluggish unable to reverse at times unable to take the car out of park at times. It also cause the car to randomly shut off when reversing or at times when im sitting at a light n i begin to drive the car can randomly shut off at times. Which in my open is unsafe because what if the the person behind me isnt payimg attention and i get rear ended. Ive reached out to Audi dearlership is was told a part was discontiued and to bring it in for them to further diagnostic it. Ive had the codes read and im getting the symptoms of the code i

NHTSA complaint 11744229, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2011 Audi A6 seems to be overlooked compared to the rest of the Audi’s yet the Audi has so many different issues such as timing chain such as water pump, such as brake issues, such as rack pinion yet there hasn’t been anyone investigating this in particular make a model it needs to be done for safety reasons. Additionally, I was never contacted for the airbags cars registered DMV and nobody has bothered to inform me of the New airbag issues. What other issues are there brought to one’s attention?

NHTSA complaint 11717713. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V004000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI GREENWICH, 181 WEST PUTNAM AVENUE, GREENWICH, CT 06830) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA complaint 11114935. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V427000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI TACOMA (1701 ALEXANDER AVE E, FIFE, WA 98424, (253) 475-3832) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11110954. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
TAKATA RECALL- I WAS FIRST INFORMED OF THIS RECALL IN MARCH EVEN THOUGH THE RECALL FOR MY CAR STARTED IN JANUARY. SINCE, I HAVE RECEIVED NO NOTIFICATION FROM AUDI OF THE STATUS OF REPAIR. GIVEN THE DIRECTION OF AUDI, WE ARE NOT ABLE TO USE THE FRONT PASSENGER SEAT WHICH MAKES THE CAR UNABLE TO ACCOMMODATE THE SPECIFIED PASSENGERS AND THE VALUE OF THE CAR HAS PLUNGED. IN ADDITION, I HAVE BEEN UNABLE TO SELL MY CAR GIVEN THE ABOVE. HOW CAN I SELL A CAR THAT HAS THE POTENTIAL OF "METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG MATERIAL,WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS." NOW THAT I REREAD THE RECALL NOTICE, I REALIZE THAT THE RECALL SUGGESTS MULTIPLE PEOPLE COULD

NHTSA complaint 11104558, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A6

Model year Complaints Recalls Deaths
2021 15 11
2020 24 9
2019 114 7
2018 11 2
2017 20 3
2016 51 3
2015 22 4
2014 41 4
2013 52 6
2012 59 8
2010 17 3

Other 2011 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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