CSR

Audi · NHTSA safety record

2017 Audi S3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2017 Audi S3 have filed 9 safety complaints with NHTSA between April 2018 and June 2024. The most complained-about system is the air bags, named in 5 of them (56%). The typical failure was reported at 28,859 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

21V198000 · March 22, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.

Volkswagen Group of America, Inc. · up to 153,152 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

17V196000 · March 22, 2017

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A3 and S3 Sedan vehicles. In a lower-speed crash situation, the air bag control unit software may deploy the passenger frontal air bag improperly if the front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
If the air bag deploys with more force than intended, it can increase the risk of injury.
The remedy
Audi will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Q3.

Volkswagen Group of America, Inc. · up to 11,618 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

RQ23007

Closed recall query · opened December 12, 2023 · closed July 1, 2024 · led to recall 24V110

the gasoline fuel system

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

AIR BAGS 5 56%
FORWARD COLLISION AVOIDANCE 1 11%
POWER TRAIN 1 11%
STRUCTURE 1 11%
UNKNOWN OR OTHER 1 11%
VISIBILITY/WIPER 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 4.

2018 2022 2024
2018 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
transmission failed after going over a small pothole at 20mph, after which engine revved up than slammed into high gear and jerked the car forward, car has been towed to dealership for inspection, transmission light came on

NHTSA complaint 11594028. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I have contacted Audi dealerships in my area with regard to Manufacturer Recall Number 69BY NHTSA Recall Number 21V198. But they say they do not have the parts to fix the recall and have no idea when they can fix it

NHTSA complaint 11484281. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2017 Audi S3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and the contact was notified that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11465743. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

49,500 miles

The contact owns a 2017 Audi S3. The front passenger seat air bag warning light failed to illuminate whether there was a passenger seated in the seat or not. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and the contact was informed that the part was not available. Several months later an appointment was scheduled; however, later the contact was informed that the part was not available. The contact stated that he rescheduled the appointment for 5/11/2022 and before going to the dealer he called to confirm however, he was informed that parts were not in stock and that the recall was closed due to parts not being available. The

NHTSA complaint 11463893, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

35,000 miles

The contact owns a 2017 Audi S3. The contact received NHTSA Campaign Number: 21V198000 (Air Bags). The owner contacted a local dealer to set up a recall appointment. The contact set the appointment and was told by the dealer that the parts would be ordered and that the dealer would contact the owner. The owner waited over one month and had to re-contact the dealer and was told that they no longer preorder parts and the recall was now first-come-first-serve. The contact was advised by the dealer that the appointment was canceled and the vehicle was still pending repair. The contact advised that the passenger airbag sensor light stays illuminated and the instructions in the recall letter

NHTSA complaint 11452610, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

22,718 miles

SEATPOD SENSOR FOR PASSENGER AIR BAG FAULT MESSAGES. HAD THIS REPAIRED DONE 4 TIMES SINCE PURCHASED NEW. I DON'T FEEL SAVE DRIVING IN THIS CAR. PLEASE HELP. BBB CANT HELP ME.

NHTSA complaint 11320434. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi S3

Model year Complaints Recalls Deaths
2016 14 3
2015 53 2

Other 2017 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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