CSR

Audi · NHTSA safety record

2017 Audi A3

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

44

Complaints

1

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2017 Audi A3 have filed 44 safety complaints with NHTSA between December 2019 and June 2026. The most complained-about system is the air bags, named in 16 of them (36%). The typical failure was reported at 48,500 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

FUEL SYSTEM, GASOLINE

24V110000 · February 14, 2024

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Volkswagen Group of America, Inc. · up to 261,257 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

21V198000 · March 22, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.

Volkswagen Group of America, Inc. · up to 153,152 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)

RQ23007

Closed recall query · opened December 12, 2023 · closed July 1, 2024 · led to recall 24V110

the gasoline fuel system

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 44.

AIR BAGS 16 36%
FUEL/PROPULSION SYSTEM 15 34%
ELECTRICAL SYSTEM 12 27%
ENGINE 9 20%
POWER TRAIN 6 14%
SEATS 4 9%
FORWARD COLLISION AVOIDANCE 3 7%
SEAT BELTS 3 7%
EXTERIOR LIGHTING 2 5%
UNKNOWN OR OTHER 2 5%
STRUCTURE 1 2%
VEHICLE SPEED CONTROL 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 12.

2019 2021 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

1 injured

In August 2025, my 2017 Audi A3 (VIN [XXX] ) experienced repeated stalling, strong gasoline odors inside the cabin, and a check engine light immediately after Audi completed recall-related service. The safety issue was later confirmed by the dealership to be caused by a failed suction jet pump (NHTSA Recall 24V110), which allowed fuel to enter the EVAP system and leak into the rear seat area and cabin. The leak was so severe that the rear seat and flooring had to be replaced due to fuel saturation. Before the problem was properly identified, I was repeatedly told the issue was “just the gas cap,” despite reporting fuel smell, rapid fuel loss after filling the tank, and the check engine

NHTSA complaint 11703596, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
RECALL CAMPAIGN 20YF; DESCRIPTION- SUCTION JET PUMP I was not made aware of the recall until fuel began gushing out of my passenger side rear. The Audi dealership was aware of the recall in July of 2025 when I had routine maintenance at the service department, however it was not addressed. Fast forward to the fuel leak in April 2026, I was informed by the repair reps that the leak was due to a failed charcoal canister. I attempted several times to notify my advisor and manager that the recall addresses that the suction pump defect can cause fuel to flow into the EVAP system causing leaks through the charcoal canister. I was told that this was impossible and repair costs would not be waived.

NHTSA complaint 11743858, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
While driving at highway speeds, a warning light appeared as well as an alert indicating the car was limited to no more than 4000rpm. After coming to a stop, a strong smell of gasoline was noticed in the passenger compartment. Continued driving home uneventfully but the strong smell of gas persisted. The next day I drove the car to a mechanic. Their inspection notes the following: The technician verified the customer concern of a fuel smell. He performed a fault scan, finding codes for low fuel pressure. He inspected the vehicle, finding a major fuel leak under the intake manifold, most likely from a cracked fuel rail. The system is supposed to operate at 125 bar of fuel pressure, but is

NHTSA complaint 11719288, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The Vehicle Electrical System Control Module J519 had a fault that prevented using many vehicle functions - no interior lights, no heated seats, dashboard and navigation screen too dim to read in daylight.

NHTSA complaint 11638367. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Car throws P2884 and the internal combustion motor will not start. The issue is gone into detail here: [XXX] recommendation is swapping out mechatronic unit for the upgraded unit. Since the unit is prone to failure this really should be a recall. It happens on all cars 2016/2017 years right around 60k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11637424. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty

NHTSA complaint 11631547. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A3

Model year Complaints Recalls Deaths
2022 9 6
2020 16 3
2019 10 3
2018 33 2
2016 81 3
2015 90 2
2013 20 3
2012 43 4
2011 43 4
2010 50 5

Other 2017 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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