CSR

Audi · NHTSA safety record

2010 Audi S5 Cabriolet

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2010 Audi S5 Cabriolet have filed 8 safety complaints with NHTSA between March 2018 and April 2019. The most complained-about system is the body structure, named in 3 of them (38%). The typical failure was reported at 61,000 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

18V082000 · January 30, 2018

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

Volkswagen Group of America, Inc. · up to 162,782 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V078000 · February 10, 2016

The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
The risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
The remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. · up to 659,493 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

STRUCTURE 3 38%
AIR BAGS 2 25%
ENGINE 1 13%
FUEL/PROPULSION SYSTEM 1 13%
POWER TRAIN 1 13%
VISIBILITY/WIPER 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 4.

2018 2019
2018 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

86,000 miles

THE REAR CONVERTIBLE WINDOW IS SEPARATING COMPLETELY FROM THE ROOF AND I AM AFRAID IT WILL FALL OUT ON THE ROAD OR FLY OUT AND HIT SOMEONE. THE WINDOW IS CURRENTLY ONLY ATTACHED BY 2 CORNER. I HAVE TRIED TO ADDRESS IT WITH AUDI BUT HAVE BEEN TOLD ITS NOT THEIR PROBLEM

NHTSA complaint 11194207. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

92,469 miles

VEH HAS 92000 MILES START GETTING MEGTRONIC ERROR- OK TO CONTINUE TO DRIVE. TOOK TO RICHMOND DEALER AND THEY ADVISED NEEDED $8K REPLACEMENT- DROPPED PAN - NO METAL AND FLUID GOOD- HAD REPLACE FLUID/ FILTER. DROVE NO CONCERNS THEN WOULD NOT GO AFTER STOP AT LIGHT. TOOK TO VOLKSWAGEN DEALER SAID FOUND NO CONCERNS- HAPPENS AGAIN80 MILES LATER- AUDI SPECIALIST ADVISED JUST NEED G612-G632-G676 SENSORS AND CIRCUIT BOARD'$1000.00 IN PARTS BUT REGUIRED TOOL FOR REPAIR NOT AVAILABLE- SO A $5000.00 COMPLETE FIX CANNOT BE DONE AND DEALER ONLY RECOMMENDING ENTIRE UNIT REPLACEMENT AT $8500.00 TECHNICAL SERVICE BULLETINS (35 GEARBOX WARNING LIGHT -DTCSP179E00, P179F00, P0700, P060A FOR 2010 S5 CABRIOLET

NHTSA complaint 11182138, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

61,000 miles

WHEN STARTING THE CAR, THE ENGINE WOULD CRANK FOR SEVERAL SECONDS AND SOMETIMES WOULD NOT START AT ALL UNTIL RESTARTING THE IGNITION SEQUENCE. WHILE AT A STOP, THE CAR WOULD JUMP SUDDENLY AFTER A DELAY OF PRESSING THE GAS PEDAL AND THE IDLE WAS VERY UNEVEN. AFTER TURNING THE CAR OFF, THE SMELL OF GASOLINE WOULD PERMEATE AROUND THE VEHICLE FOR A LONG TIME, MAINLY COMING FROM THE ENGINE AREA. WHEN OPENING THE HOOD, THE ENTIRE ENGINE COMPARTMENT HAD A SHINY APPEARANCE ALMOST AS IF A MIST OF GAS OR SOLVENT COVERED EVERY SURFACE. EVENTUALLY A SMALL POOL OF GAS WAS VISIBLE SITTING ON TOP OF THE ENGINE UNDERNEATH THE SUPERCHARGER. THE AUDI DEALERSHIP EVALUATED THE LEAK AND DETERMINED IT TO BE THE

NHTSA complaint 11172987, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

48,500 miles

THE VEHICLE WAS PURCHASED IN JANUARY OF 2018 WITH ABOUT CLOSE TO 47,000 MILES ON THE ODOMETER. CURRENTLY WITH ONLY JUST OVER 50,000 MILES THE REAR WINDSHIELD IS SEPARATING FROM THE FABRIC ROOF WHICH IN TURN HAS CAUSED WATER INFILTRATION FROM RAINFALL INTO THE REAR AND FRONT PASSENGER SIDE INTERIOR OF THE VEHICLE AS WELL AS THE TRUNK, THIS OCCURS WEATHER THE VEHICLE IS MOVING OR STATIONARY. THIS HAS CAUSED MY BACKUP CAMERA TO PERIODICALLY MALFUNCTION AND ALSO HAS RENDERED THE FRONT PASSENGER SEAT CONTROLS INOPERABLE. I TOOK IT TO THE DEALER TO HAVE ANOTHER REPAIR PERFORMED AND INFORMED THEM OF THE PROBLEM AND I WAS TOLD POINT BLANK THAT IT'S A COMMON PROBLEM AND TO NOT EVEN BOTHER TRYING TO

NHTSA complaint 11171740, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

48,000 miles

I BOUGHT THE CAR OF MY DREAMS USED IN MAY 2016, WITH ONLY 19,000 MILES ON IT. CAREFULLY INSPECTED THE BACK WINDOW ON THE CONVERTIBLE TOP FOR ANY SEPERATION OR ISSUES AT THE ADVICE OF A FRIEND. AFTER OWNING THE CAR FOR 2 1/2 YEARS, THE BACK WINDOW IS COMPLETELY UNGLUED IN MANY AREAS. THE WHOLE WINDOW IS SEPARATING FROM THE TOP. THIS IS A VERY COMMON ISSUE WITH THIS CAR( I FOUND DOING A GOOGLE SEARCH AFTER I BEGAN TO HAVE ISSUES) AND NUMEROUS COMPLAINTS HAVE BEEN FILED WITH AUDI OF AMERICA, BY MANY CUSTOMERS FOR YEARS. I FEEL LIKE AS A 'LUXURY' CAR, THIS SHOULD NOT BE AN ISSUE. AUDI KNOWS THIS IS A DESIGN ISSUE, AND ASKS CUSTOMERS WHO PAY $65,000 NEW FOR A CAR, OR IN MY CASE $31,000 USED, TO

NHTSA complaint 11130013, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

34,000 miles

TAKATA RECALL HAVE BEEN INFORMED BY AUDI THAT AIRBAG WILL LIKELY NOT BE AVAILABLE FOR A YEAR OR MORE. THEY HAVE VERBALLY ADVISED ME TO CONTINUE TO DRIVE THE CAR. HOWEVER, THEIR LETTERS SAY IT COULD CAUSE DEATH TO DRIVE THE CAR. WE ARE RANKED AT THE HIGHEST RISK ACCORDING TO AUDI AS WE LIVE IN SC IN HOT HUMID ENVIRONMENT.

NHTSA complaint 11090488. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2010 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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